Victoria Guevara
Puyallup,WA
Summary
Dedicated Field Service Representative with expertise in medical device logistics and equipment maintenance. Streamlined delivery routes and ensured equipment readiness to boost service efficiency. Managed complex customer issues and maintained strong relationships while troubleshooting equipment and coordinating schedules. Enhanced operational efficiency and ensured compliance with industry standards.
Overview
16
16
years of professional experience
Work History
Field Service Rep II
Solventum
Kent, Washington
09.2009 - Current
- Delivered and collected medical devices from hospitals and skilled nursing facilities.
- Interacted with patients and nursing staff to ensure seamless service.
- Managed materials and sterile processing for equipment readiness.
- Coordinated logistics, optimizing courier routes for efficient deliveries.
- Assisted field service teams with on-the-road requirements.
- Collaborated with sales, facilities, and patients as primary representative of Solventum.
Education
High School Diploma -
Chief Sealth High School
Seattle, WA06-1979
Some College (No Degree) - General Studies
Green River Community College
Auburn, Washington, WASkills
- Equipment maintenance
- Medical device logistics
- Sterile processing
- Route optimization
- Compliance documentation
- Customer relationship management
- Service documentation
- Work order preparation
- Time management
- Adaptability and flexibility
- Decision making
- Safety compliance
- Multitasking skills
- Inventory management
- Communication skills
- Cross-functional coordination
- Service call management
- Customer relations management
- Team collaboration
- Driving proficiency
Accomplishments
2014 Employee of the year award
References
References available upon request.
Timeline
Field Service Rep II
Solventum
09.2009 - Current
High School Diploma -
Chief Sealth High School
Some College (No Degree) - General Studies
Green River Community College