Open To Work
JERMAR Lawson
New Castle,DE
Summary
Experienced Field Service Representative specializing in technical support for medical equipment. Proven success in customer relationship management and equipment maintenance while ensuring timely vendor coordination.
Overview
33
33
years of professional experience
Work History
Field Service Rep
Jefferson Hospital
King of Prussia, Pennsylvania
09.2021 - 08.2026
- Provided on-site technical support for medical equipment across hospital departments.
- Trained healthcare professionals on proper operation of medical devices and tools.
- Maintained accurate records of service activities and inspections of equipment.
- Coordinated with vendors to ensure timely repairs and parts replacement.
Staff Counselor
Devereux Advance Behavioral Health
West Chester, Pennsylvania
11.2018 - 08.2020
- Provided individual and group counseling to support client mental health needs.
- Developed treatment plans in collaboration with multidisciplinary team members.
- Conducted assessments to evaluate client progress and adjust interventions accordingly.
- Facilitated crisis intervention sessions to ensure client safety and stability.
- Educated clients on coping strategies and life skills for improved functioning.
- Documented client interactions and treatment plans in electronic health records system.
- Collaborated with families to enhance support systems for clients' recovery journeys.
- Participated in training sessions to stay updated on best practices in behavioral health.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
Laborer
Laborers' Local 413
Chester, Pa
07.1993 - 08.2020
- Operated heavy machinery to complete various construction tasks efficiently.
- Followed safety protocols to maintain a secure work environment for all team members.
- Collaborated with crew members to ensure timely project completion and effective communication.
- Assisted in site preparation by clearing debris and organizing materials for use.
- Mixed and poured concrete for various construction applications.
- Maintained tools and equipment, ensuring they were in good working condition at all times.
- Followed instructions from supervisors to execute tasks according to project specifications.
- Loaded and unloaded materials from trucks, ensuring proper handling and organization on site.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Executed diverse physical labor tasks across multiple job sites.
- Handled and moved heavy objects weighing up to 50 pounds to facilitate work processes.
- Worked with team members to ensure efficient workflow throughout the day.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Operated and maintained a variety of equipment including hand and power tools.
Education
High School Diploma -
Chester High Shool
Chester, PA06-1991
Certificate of Nursing Assistant - Nursing
Delaware Technical Institute of Training
Chester Pa06-1991
Skills
- Equipment maintenance
- Technical support
- Medical device training
- Service record management
- Vendor coordination
- Customer relationship management
Affiliations
- Volunteer Coach for Chester Biddy Youth League 2001to2010
Accomplishments
- Vice President of Chester Biddy Basketball League from 2010to2016
- Treasurer of Chester Biddy 2017to2020
Work Preference
Job Search Status
Open to workWork Type
Full TimeMinimum Desired Compensation
$70000/yrTimeline
Field Service Rep
Jefferson Hospital
09.2021 - 08.2026
Staff Counselor
Devereux Advance Behavioral Health
11.2018 - 08.2020
Laborer
Laborers' Local 413
07.1993 - 08.2020
High School Diploma -
Chester High Shool
Certificate of Nursing Assistant - Nursing
Delaware Technical Institute of Training