Catherine Garretson
Springdale,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to bring 15+ years of customer service and merchandising experience to a new team.
Overview
16
16
years of professional experience
Work History
Field Service Rep
The Hillman Group
08.2022 - Current
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Verified products appeared at correct locations in proper quantities.
- Conducted regular store audits to verify compliance with company policies.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Merchandising Service Associate
Lowe's Home Centers, Inc.
02.2008 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks, hand truck, reach truck, order picker and forklift.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Greenland High School
Greenland, AR05.2007
Skills
- Active Learning
- Positive attitude
- Fixture Updates
- Inventory Monitoring
- Inventory Audits
- Seasonal Displays
- Project Requirements
- Display Installation
- Merchandising
- Product Pricing
- Store Displays
Timeline
Field Service Rep
The Hillman Group
08.2022 - Current
Merchandising Service Associate
Lowe's Home Centers, Inc.
02.2008 - 08.2022
Bachelor of Science - Accounting
Southern New Hampshire University
High School Diploma -
Greenland High School
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