Victoria Gutierrez
Worth,IL
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
2
2
years of professional experience
Work History
Sales Representative
Gas N Wash
Tinely Park, IL
01.2024 - Current
- Created new folders for incoming records as needed.
- Recruited customers to buy wash memberships.
- Assisted customers with returns or exchanges when necessary.
- Handled credit cards and cash to accurately process payments at point of sale.
- I freelanced to whichever location they needed me.
- Loaded in cars into the car wash.
- Achieved monthly sales targets through effective selling techniques.
- Translated whenever there was a language barrier
Restaurant Hostess
KPOT
Chicago Ridge, IL
09.2023 - 12.2024
- Communicated with kitchen staff regarding customer feedback or complaints.
- Greeted customers and escorted them to their tables.
- Translated in ASL and Spanish
- Assisted with setting up banquet rooms for special events.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Provided menus and answered questions about menu items and specials.
Associate
AMC Theatres
Crestwood, IL
06.2023 - 08.2024
- Provided customer service support for inquiries, complaints, and returns.
- Prepared food in concessions.
- Cleaned movie theatre.
- Translated when necessary.
- Scanned tickets and instructed which theatre they are assigned.
- Assisted in the Box office department
Cashier
AKIRA Bijora
Chicago Ridge, IL
11.2022 - 01.2023
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
Education
High School Diploma -
Alan B Shepard
Palos Heights, IL05-2023
Some College (No Degree) - Communications
Moraine Valley Community College
Palos Hills, ILSkills
- Translating
- Accommodative Conversational Spanish
- Proofreading skills
- Typing Skills
- File Management
- Customer Service
Languages
Spanish
Professional
ASL
Elementary
Affiliations
- I love traveling. I have already been to half of the 50 states and traveled to Mexico.
- Music has always been a big hobby of mine. I was apart of a show choir/choir and marching band/concert band.
- I love going to see cover bands and just seeing new groups and meeting new people.
References
References available upon request.
Timeline
Sales Representative
Gas N Wash
01.2024 - Current
Restaurant Hostess
KPOT
09.2023 - 12.2024
Associate
AMC Theatres
06.2023 - 08.2024
Cashier
AKIRA Bijora
11.2022 - 01.2023
High School Diploma -
Alan B Shepard
Some College (No Degree) - Communications
Moraine Valley Community College