interested in Enhancing my skills in Phlebotomy
Victoria Harper
Wilson,North Carolina
Summary
Dedicated professional with extensive experience in supervising daily operations and training new staff. Skilled in implementing effective inventory management practices, contributing to improved service delivery and operational excellence.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Starbucks
Wilson, NC
07.2018 - Current
- Supervised daily operations, ensuring adherence to company standards and customer satisfaction.
- Monitored staff performance, providing feedback to improve efficiency and morale.
- Trained and mentored new team members, enhancing service delivery and team performance.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
Petty Officer First Class
United States Navy, USN
06.2015 - 08.2018
- Led training programs to enhance operational readiness and technical proficiency of junior personnel.
- Oversaw maintenance schedules for equipment, improving reliability and reducing downtime significantly.
- Developed standard operating procedures to enhance mission effectiveness and safety compliance within the unit.
- Managed logistics and supply chain processes, ensuring efficient resource allocation and inventory control.
Education
Phlebotomy -
Lenoir Community College
Kinston, NC06-2018
Skills
- Staff management
- Employee training
- Workplace safety
- Customer service excellence
- Laboratory procedures
- Lab specimen management
- Patient identification verification
- Cash handling
Interests
Timeline
Shift Supervisor
Starbucks
07.2018 - Current
Petty Officer First Class
United States Navy, USN
06.2015 - 08.2018
Phlebotomy -
Lenoir Community College