Victoria Harris
Hendersonville ,TN
Summary
I have a lengthy career in customer service and management at an executive level. I also have a strong business acumen and expertise in recruiting and talent investment.
Effective District Sales Manager adept at driving revenue, developing high-performing teams and increasing market share. Leverages 25+ years of demonstrated success in managing pricing strategies, customer relationships and product placement. Exceptional problem-solver with high level of organization and attention to detail.
Overview
12
12
years of professional experience
Work History
District Sales Manager
Direct Auto Insurance
Nashville, TN
04.2019 - 06.2021
- Managed a territory of 15 storefronts within the state of Tennessee
- Core responsibilities including, but not limited to hiring, recruiting and training top talent
- Managing P & L, Payroll, Store Operations, Visual Merchandising and customer satisfaction.
District Sales Manager
The Jones Group
Nashville, TN
04.2012 - 06.2016
- Managed a territory including 16 stores in 5 states
- Accountable for all operations, human resources, loss prevention including overall customer satisfaction.
District Sales Manager
Cache'
Nashville, TN
08.2011 - 08.2013
- Managed 9 store teams within my territory
- Motivated seasoned store teams to increase sales from a negative trend to a positive trend through training, accountability and consistent communication of company standards and goals.
Regional Training Supervisor
Luxottica
Nashville, TN
10.2009 - 08.2011
- Accountable for training and development of existing staff members, recruiting, hiring, and developing new candidates
- Managed and implemented company standards throughout the 21 store region.
Education
High School Diploma - General
Hampton Bays Jr-Sr High
Liberal Arts
Suffolk County Community College
Skills
- Employee relations
- Budgeting expertise
- Self-motivated
- Small business development
- Customer Relationship Management
- Sales territory management
- Sales oversight
- Team Coordination
- Sales Training
- Sales Presentations
- Territory Management
- Revenue Growth
- Competitive Analysis
- Customer Relationship Building
- Product allocation
- Sales expertise
- Sales Team Leadership
- Goal Setting
- Operations
- Sales Leadership
- Customer Service Management
- Relationship building and management
- Performance Improvements
- Operations Management
- Sales Reporting
- Customer Service
- New Hire Onboarding
- Social Media Savvy
- Professionalism
- Multitasking
- Inventory Management
- Problem-solving abilities
- Interpersonal Skills
- Time Management
Accomplishments
- Operations Management: Managed numerous territories that were trending negatively and earned back lost revenue within less than 12 months time.
- Handled all functions related to all store operations, including but not limited to balancing P & L statements, managing payroll, organizing and executing company standards in regards to merchandising, product levels and sell through Staff Development;
- Recruited, hired, and trained employees based on needs of business from my extensive network of candidates.
- Play an active role in candidates training to ensure company message, goals and standards are clear and consistent.
Timeline
District Sales Manager
Direct Auto Insurance
04.2019 - 06.2021
District Sales Manager
The Jones Group
04.2012 - 06.2016
District Sales Manager
Cache'
08.2011 - 08.2013
Regional Training Supervisor
Luxottica
10.2009 - 08.2011
High School Diploma - General
Hampton Bays Jr-Sr High
Liberal Arts
Suffolk County Community College
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