Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Timeline

Victoria Harris

Bilingual Assistant Manager
Jacksonville,FL

Summary

Versatile professional with a proven track record of success in automotive, retail, government, and healthcare industries. Skilled in fostering teamwork, maintaining meticulous records, and ensuring adherence to regulations. Recognized for strong commitment to safety, efficient route planning, and consistently exceeding customer expectations. Proficient in data analysis, inventory management, and software applications. Offers a diverse skill set. Adept at effective communication in both English and Spanish, with talent for conflict resolution, leadership, and innovative problem-solving. Adaptable and poised for success in dynamic work environments. Ready to contribute expertise across various industries.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

FIRST CASH
02.2024 - Current
  • Managed daily operations and ensured compliance with legal requirements and company policies
  • Promoted a positive shopping experience and built strong customer relationships
  • Conducted regular inventory audits and implemented loss prevention strategies

Commercial Parts Pro Representative

ADVANCED AUTO PARTS
02.2023 - 12.2023
  • Demonstrated exceptional leadership by mentoring the parts pros team in sales techniques, customer service skills, and follow-up strategies, leading to improved team performance
  • Efficiently managed store inventory by optimizing stock levels and accurately ordering necessary parts, reducing excess inventory costs while ensuring product availability
  • Versatile professional with a track record of success across multiple industries, including automotive, retail, government, and healthcare
  • Skilled in fostering teamwork, negotiating, market comparison, maintaining meticulous records, and ensuring adherence to regulations

Bilingual Contact Representative/Collection Representative

INTERNAL REVENUE SERVICE
11.2021 - 11.2022
  • Utilized data analysis techniques to inform decision-making processes, enabling data-driven solutions and enhancing operational efficiency
  • Demonstrated exceptional conflict resolution skills
  • Applied complex laws, rules, and guidelines when working with records, documents, and financial accounts, ensuring accuracy and compliance in all tasks

Vehicle Operations Support Specialist II

Cox Automotive Inc.
07.2020 - 11.2021
  • Provided guidance and mentorship to junior staff members, fostering a supportive work environment conducive to professional growth.
  • Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
  • Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
  • Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
  • Collaborated with operations team to provide excellent customer service and foster positive work environment.
  • Coordinated with vendors and suppliers to maintain positive relationships, ensuring timely delivery of products and services.
  • Participated in operations team meetings to coordinate and assign project management tasks.
  • Scheduled timely repair and routine maintenance services to minimize disruption to office production.

Education

Homeland Security And Emergency Management - Criminal Justice

Strayer University, Jacksonville, FL

Certificate - Culinary Arts

ARIZONA WESTERN COLLEGE, YUMA
12.2015

Bachelor of Science - Criminal Justice

UNIVERSITY OF PHOENIX, YUMA
01.2003

Skills

  • Problem-Solving
  • Customer experience
  • Customer Service and Engagement
  • Team Building and Leadership
  • Staff Supervision

Certification

  • Food Handler Certification
  • TWIC Card

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract WorkGig Work

Work Location

On-SiteHybrid

Important To Me

Work-life balanceHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsPaid sick leavePersonal development programsCareer advancementCompany Culture

Timeline

Assistant Store Manager - FIRST CASH
02.2024 - Current
Commercial Parts Pro Representative - ADVANCED AUTO PARTS
02.2023 - 12.2023
Bilingual Contact Representative/Collection Representative - INTERNAL REVENUE SERVICE
11.2021 - 11.2022
Vehicle Operations Support Specialist II - Cox Automotive Inc.
07.2020 - 11.2021
Strayer University - Homeland Security And Emergency Management , Criminal Justice
ARIZONA WESTERN COLLEGE - Certificate, Culinary Arts
UNIVERSITY OF PHOENIX - Bachelor of Science, Criminal Justice

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