Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Hartley

La Marque,TX

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

10
10
years of professional experience

Work History

Police Telecommunicator

Galveston Police Department
10.2024 - Current

. Answer emergency and non-emergency calls from citizens.

. Choose appropriate call natures based off information provided by caller, and asking necessary questions for safety of officer.

. Dispatch officers to calls in timely manner based on priority and provide key information for safety.

Police Telecommunicator

College Station Police Department
08.2023 - 07.2024

. Answer emergency and non- emergency calls from citizens.

. Choosing appropriate call natures based off information provided by caller, and asking necessary information for safety of officer.

. Dispatch officers to call in timely manner based on call priority and providing key information for officer safety.

Correctional Officer

Texas Department Of Criminal Justice
07.2019 - 01.2023

. Manage inmate population and ensure security of facility.

. De-escalating situations that could cause risk to security of facility and safety of others

. Security Threat Group experience; tracking offender gang activity and seeking out contraband that comes into facility.

  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Customer Service Representative

Wayfair
02.2022 - 06.2022

. Assist customers with their orders

. Provide feedback regarding orders and compassion for complaints.

Sales Associate

Old Navy
11.2018 - 05.2019

. Assist customers with items in stores.

. Maintain cleanliness and organization of items in store.

.Cashier

Sales Associate

Aeropostale
11.2014 - 06.2015

. Assist customers with items in store

. Maintain cleanliness and organization pf items on stores.

Project Team Member

Netsync Network Solutions
06.2018 - 06.2019

. Work with other members of team to collect laptops from Houston School District.

. Clean and prepare laptops for upcoming school year.

. Scanning and loading laptops back into crates.

Education

Bachelor Of Arts - Criminal Justice

Sam Houston State University
Huntsville, TX
05.2019

Skills

Customer Service skills

Typing skills

Compassion for others

Prioritizing importance skills

The ability to work in high stress environments

Timeline

Police Telecommunicator

Galveston Police Department
10.2024 - Current

Police Telecommunicator

College Station Police Department
08.2023 - 07.2024

Customer Service Representative

Wayfair
02.2022 - 06.2022

Correctional Officer

Texas Department Of Criminal Justice
07.2019 - 01.2023

Sales Associate

Old Navy
11.2018 - 05.2019

Project Team Member

Netsync Network Solutions
06.2018 - 06.2019

Sales Associate

Aeropostale
11.2014 - 06.2015

Bachelor Of Arts - Criminal Justice

Sam Houston State University
Victoria Hartley