Kelsey Collins
Fort Worth
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Police Telecommunicator
City Of Arlington Tx
08.2020 - Current
- Contributed to a safer work environment for officers by relaying critical information regarding potential threats or hazards encountered during calls.
- Streamlined communication between departments with clear and concise relay of pertinent information during joint operations.
- Enhanced public safety by accurately documenting incident details and maintaining up-to-date records in the system.
- Contributed to a safer community by effectively coordinating responses for multiple agencies during large-scale events or emergencies.
- Supported officers in the field with timely information retrieval, facilitating their ability to make informed decisions during critical incidents.
- Consistently met performance metrics, demonstrating exceptional skills in multitasking, problem-solving, and decision-making under pressure.
- Improved emergency response times by efficiently prioritizing and dispatching calls to appropriate personnel.
- Used specialized software to track and maintain case incident numbers and logs.
Archaeology Field School
University Of Texas At Arlington
06.2024 - 07.2024
Detention Officer
Brazos County Sheriff's Office
02.2017 - 06.2020
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.
- Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
Security Officer
Us Securities Associates
01.2016 - 02.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Education
Bachelor of Arts - Anthropology
University of Texas At Arlington
Arlington, TX05-2025
Skills
- Patience and tolerance
- Incident documentation
- Attention to detail
- Data entry proficiency
- Information gathering
- Teamwork
- Problem-solving
- Multitasking
- Excellent communication
- Critical thinking
- Self motivation
- Supervisory skills
Timeline
Archaeology Field School
University Of Texas At Arlington
06.2024 - 07.2024
Police Telecommunicator
City Of Arlington Tx
08.2020 - Current
Detention Officer
Brazos County Sheriff's Office
02.2017 - 06.2020
Security Officer
Us Securities Associates
01.2016 - 02.2017
Bachelor of Arts - Anthropology
University of Texas At Arlington
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