Victoria Harvey
Lexington,NC
Summary
Experienced patient coordinator and administrative professional with a strong background in dental office operations, scheduling management, insurance verification, billing support, and patient relations. Recognized for organization, multitasking, communication, and maintaining efficient workflow in fast-paced healthcare environments. Skilled in front office coordination, operational support, problem-solving, and delivering exceptional patient experiences.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
Davie Dentistry
Mocksville, NC
01.2023 - Current
- Manage daily patient scheduling and front office workflow in a fast-paced dental practice
- Coordinate insurance verification, claims processing, authorizations, and billing
- Assist with overseeing daily/weekly office workflow and schedule coordination
- Help maintain efficient office operations during periods of staffing transition
- Support front office processes, patient flow, and operational organization
- Handle high-volume inbound calls while maintaining excellent patient service
- Maintain accurate patient records while ensuring HIPAA compliance
Insurance/Patient Coordinator
Atlanta Dentistry By Design
Atlanta, GA
01.2019 - 01.2023
- Managed patient check-in/check-out and front office operations
- Verified insurance eligibility and processed insurance claims
- Assisted with billing, collections, and patient account support
- Maintained accurate patient records and documentation
- Coordinated patient communication and scheduling needs
- Opened and prepared office operations daily
Office Coordinator
Modern Day Smiles
St. Petersburg, FL
01.2016 - 01.2019
- Managed front desk operations and patient scheduling
- Coordinated insurance eligibility verification and claims submission
- Collected patient payments and maintained account documentation
- Assisted with patient flow and daily office organization
- Supported front office staff and maintained HIPAA compliance
- Delivered excellent patient service in a high-volume practice
Education
High School Diploma -
East Paulding High School
Dallas, GASkills
- Patient Coordination
- Schedule Management
- Insurance Verification & Claims
- Billing & Collections
- Front Office Operations
- HIPAA Compliance
- Customer Service
- Workflow Coordination
- Documentation & Record Management
- Multitasking & Communication
- Administrative Support
- Team Collaboration
Timeline
Administrative Coordinator
Davie Dentistry
01.2023 - Current
Insurance/Patient Coordinator
Atlanta Dentistry By Design
01.2019 - 01.2023
Office Coordinator
Modern Day Smiles
01.2016 - 01.2019
High School Diploma -
East Paulding High School