Victoria Hill
Astoria
Summary
Well-rounded professional with experience in journalism, retail, and restaurant service. Skilled at clear communication, building connections, and adapting to fast paced environments. From crafting compelling stories as a journalist to delivering attentive customer service in retail and hospitality, I bring strong interpersonal skills, reliability, and a people-first approach to every role.
Overview
9
9
years of professional experience
Work History
Hostess
Sugarfish Nozawa LLC
03.2026 - Current
- Greeted and seated guests in a welcoming manner, ensuring a positive first impression.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Coordinated with kitchen and serving staff to ensure timely service delivery.
- Assisted in creating comfortable dining environment through effective table management.
Inventory Operations Associate
Warner Bros. Discovery
- 11.2025
- Engage daily with a high volume of international visitors, sharpening instincts around audience interests, cultural trends, and pop-culture engagement.
- Manage multiple tasks in a fast-paced, deadline-driven environment while maintaining accuracy, efficiency, and attention to detail.
- Manage back-of-house inventory operations, operate personalization equipment with precision, and maintain efficient stock flow to the sales floor while executing visual merchandising standards to ensure an organized, visually compelling customer experience.
Cheektowaga Bee Editor/Reporter
Bee Group Newspaper
06.2023 - 06.2025
- Led weekly newspaper layout, ensuring timely publication and cohesive design.
- Managed a team of reporters, assigning tasks and editing for clarity and accuracy.
- Cultivated strong relationships with local sources, enhancing story depth and community trust while maintaining journalistic integrity.
- Enhanced social media presence, boosting audience engagement and interaction.
- Coordinated with photographers and graphic designers for visually compelling layouts, resulting in more engaging print and digital publications.
- Analyzed readership trends to tailor content priorities, guiding editorial decisions that produced noticeable gains in audience relevance.
Sales Associate
T.J. Maxx
06.2023 - 06.2025
- Coordinated with a team for seamless operations across five departments.
- Utilized POS systems for accurate payment processing and customer interaction.
- Adapted to customer needs, fostering a supportive shopping environment.
Waitress/Busser
The American Hotel
06.2017 - 12.2021
- Engaged with demanding clientele and remained positive in stressful situations.
- Established problem-solving and critical thinking skills, which were necessary when dealing with challenging time pressures.
- Assisted in training new staff members, contributing to a cohesive team environment and improved service quality.
Education
Bachelor of Arts - English, Journalism Certificate
University at Buffalo
01-2023
Skills
- Time Management
- Detail-oriented
- Research
- Copy Editing
- Interviewing
- Story Pitching
- Effective multitasking
- Customer service
Timeline
Hostess
Sugarfish Nozawa LLC
03.2026 - Current
Cheektowaga Bee Editor/Reporter
Bee Group Newspaper
06.2023 - 06.2025
Sales Associate
T.J. Maxx
06.2023 - 06.2025
Waitress/Busser
The American Hotel
06.2017 - 12.2021
Inventory Operations Associate
Warner Bros. Discovery
- 11.2025
Bachelor of Arts - English, Journalism Certificate
University at Buffalo