Victoria Hoffman
Appomattox,VA
Summary
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Overview
3
3
years of professional experience
Work History
CNA
Seven Hills Health and Rehabilitation
12.2024 - Current
- Ensured resident comfort and dignity while assisting with daily living activities.
- Monitored vital signs, facilitating timely interventions through effective communication with nursing staff.
- Maintained a safe, clean environment by adhering to infection control protocols.
- Documented patient care accurately in electronic health records, ensuring proper record-keeping.
- Promoted personal hygiene by assisting patients with shaving, bathing, and dental care.
- Protected patient confidentiality while effectively sharing critical updates with team members.
Guest Advocate
Target
01.2024 - 06.2024
- Created a welcoming atmosphere by greeting every guest warmly.
- Streamlined store operations by assisting with opening and closing procedures.
- Efficiently scanned and bagged guest items with high accuracy and speed.
- Minimized guest wait times while ensuring service quality and accuracy.
- Informed guests about current and upcoming brand launches and store events.
- Promoted Target Loyalty programs to enhance guest engagement and participation.
- Guided guests on using Wallet and Target App features effectively.
- Facilitated guest enrollment and activation processes for loyalty programs.
- Collaborated with leaders to resolve guest issues promptly and effectively.
- Supported coworkers across departments to ensure smooth store operations.
Cashier
Kroger
12.2022 - 08.2023
- Elevated customer satisfaction by promptly addressing inquiries upon store entry.
- Facilitated seamless transactions using cash, card, and check methods.
- Adapted to flexible schedules and additional shifts to support business needs.
- Ensured accuracy in cash register operations for all payment types.
- Delivered exceptional customer service, resulting in positive feedback from shoppers.
Education
Certified Nursing Assistant - Nursing
Raspberry Hill Adult Daytime Center
Forest, VA05-2025
High School Diploma -
Appomattox County High School
Appomattox05-2024
Skills
- Exceptional communication
- Strong empathy
- Customer service
- Computer skills
- Teamwork and collaboration
- Flexible schedule
- Calm and professional under pressure
Timeline
CNA
Seven Hills Health and Rehabilitation
12.2024 - Current
Guest Advocate
Target
01.2024 - 06.2024
Cashier
Kroger
12.2022 - 08.2023
Certified Nursing Assistant - Nursing
Raspberry Hill Adult Daytime Center
High School Diploma -
Appomattox County High School