Victoria Hood
Elko
Summary
Dynamic professional with a proven track record at Marshalls, excelling in operational efficiency and customer engagement. Expertise in analytical problem-solving and service-oriented support, leading to optimized merchandising strategies and enhanced team collaboration. Achievements include driving sales growth and improving client experiences across diverse environments.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Marshalls
12.2021 - 07.2025
- Facilitated employee hiring and orientation across all store locations.
- Supported remodels and transitions in multiple national stores.
- Directed weekly district meetings encompassing extensive business discussions.
- Managed cash registers with precision, maintaining balanced drawers daily.
- Optimized operational efficiency through procedural improvements.
- Designed merchandising strategies to drive sales growth.
- Updated displays routinely to promote new products and offers.
AQIDP
Ruby Mountain Resource Center
07.2018 - 12.2021
- Created habilitation plans tailored for adults with intellectual disabilities, promoting individualized support.
- Worked alongside regional health and state medical officials to enhance plan effectiveness.
- Guided colleagues by offering support, improving team collaboration.
- Demonstrated strong communication skills to clarify objectives and streamline discussions.
AQIDP
High Sierra Industries
06.2017 - 05.2018
- Co-managed a team of 35 employees, providing support for over 100 clients.
- Developed customized habilitation plans for adults with intellectual disabilities.
- Collaborated with regional health officials and state medical authorities to enhance plan effectiveness.
- Demonstrated resilience in high-pressure situations while managing multiple projects proactively.
Education
Bachelor of Arts - Psychology
University of Nevada, Reno
Reno, NV05.2017
Bachelor of Arts - Theater
University of Nevada, Reno
Reno, NV05.2017
Skills
- Critical thinking skills
- Service excellence
- Team leadership and oversight
Timeline
Assistant Store Manager
Marshalls
12.2021 - 07.2025
AQIDP
Ruby Mountain Resource Center
07.2018 - 12.2021
AQIDP
High Sierra Industries
06.2017 - 05.2018
Bachelor of Arts - Psychology
University of Nevada, Reno
Bachelor of Arts - Theater
University of Nevada, Reno
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