Victoria Iampieri
Merrick,NY
Summary
Personable and creative individual with flair for combining colors and textures to create beautiful floral arrangements. Possesses foundational knowledge of plant care and floral aesthetics, along with skills in arranging, cutting, and maintaining various types of flowers. Aims to bring a fresh perspective and seeks to leverage these skills in new fields to deliver impactful and innovative solutions.
Overview
2
2
years of professional experience
Work History
Floral Design Assistant/Retail Customer Service Associate
Flowers of Joy
05.2024 - 08.2024
- Assisted in the selection, preparation, and arrangement of flowers, greenery, and accessories to create stunning bouquets for various events.
- Streamlined workflow for efficient production of floral designs, resulting in timely completion of orders and increased customer satisfaction.
- Offered expert advice to clients on flower selection, color schemes, and arrangement styles based on their needs and preferences.
- Maintained an organized workspace by cleaning tools, surfaces, and storage areas daily, ensuring a safe and productive work environment.
- Increased overall productivity by assisting with general administrative tasks such as taking phone orders, processing payments, and scheduling deliveries or pick-ups.
Floral Assistant
Flowers By Voegler
01.2023 - 07.2023
- Assisted in packaging bouquets and other orders for customers.
- Provided assistance in setting up floral displays at events such as weddings to ensure seamless execution.
- Served as a knowledgeable resource to customers seeking advice on flower selection for various occasions or specific meanings behind certain blooms.
- Maintained inventory accuracy, ensuring proper stock levels of flowers, vases, and other supplies.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed daily store operations including opening/closing procedures and housekeeping tasks for an organized workspace.
- Provided support during peak seasons by efficiently multitasking between multiple responsibilities without compromising quality or timeliness of deliveries.
Education
Bachelor of Science - Digital Media
SUNY College At New Paltz
New Paltz, NY05-2028
Skills
- Customer service
- Team collaboration
- Time management
- Flower arrangement techniques
- Attention to detail
- Microsoft PowerPoint and Microsoft Word
Accomplishments
- Was granted a pay raise within first few months at first place of employment.
- Achieved customer satisfaction by completing their orders with accuracy and efficiency.
- Created a productive work environment through effectively helping with cleaning and maintaining the workplace daily.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Floral Design Assistant/Retail Customer Service Associate
Flowers of Joy
05.2024 - 08.2024
Floral Assistant
Flowers By Voegler
01.2023 - 07.2023
Bachelor of Science - Digital Media
SUNY College At New Paltz
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