Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Jarboe

Kennesaw,GA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

21
21
years of professional experience

Work History

Insurance Administrative Assistant

Houk Insurance Group
02.2017 - 06.2023
  • Served as point-of-contact for potential and existing personal and commercial insurance customers.
  • Assisted clients with payments and policy changes.
  • Daily bank deposits.
  • Daily payment reminders for past due accounts.
  • Managed brokered renewals.
  • Issued Certificates of Insurance.
  • Researched and resolved areas of concern for potential and existing clients.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Underwriting Assistant

Genesee General
03.2006 - 10.2014
    • Policy issuance for Commercial Property & Casualty.
    • Processed Endorsements.
    • Quoted and bound 3 months of renewals continuously.
    • Assisted in implementing the Professional Liability department and created the training manual.
    • Assisted fellow employees with integrating a new database.
    • Renewal liaison to agents and brokers to quote and bind PL renewals, endorse policies and complete audits.

Claims Liaison

Claims Services Network/SIU
08.2002 - 03.2006
    • Data entry of new claims and assignment to proper carrier.
    • Updating and filing for open claims.
    • Posting of all indemnity and expense.
    • Check issuance, posting and monthly balancing for large account.
    • Maintaining vendor and contact lists.
    • Providing policy loss runs.
    • Deductible recovery and subrogation.
    • Successfully maintained the bordereau for Lloyd's of London.
    • All incoming calls and mail.

Education

High School Diploma -

North Cobb High School
Kennesaw, GA
05.1994

Skills

  • Type 45 wpm
  • 10-Key Touch
  • Microsoft Office
  • Recordkeeping
  • Organization
  • Data Entry and File Maintenance of Client Management Systems
  • Billing
  • Attention to detail

Timeline

Insurance Administrative Assistant

Houk Insurance Group
02.2017 - 06.2023

Underwriting Assistant

Genesee General
03.2006 - 10.2014

Claims Liaison

Claims Services Network/SIU
08.2002 - 03.2006

High School Diploma -

North Cobb High School

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Victoria Jarboe