Victoria Jimenez
Chicago,IL
Summary
Dedicated retail professional with experience in fast-paced environments. Developed organizational, leadership, and teamwork skills while training and mentoring new employees. Excelled in high-pressure situations, managing volume and maintaining service standards. Seeking to leverage leadership, organization, and money management skills in a collaborative work environment.
Overview
5
5
years of professional experience
Work History
Leed Barista
Starbucks
Chicago
08.2021 - Current
- Provided exceptional customer service while maintaining a positive atmosphere.
- Maintain Balance during high-volume peak hours while delivering timely service
- Handled point of sale transactions while ensuring customer satisfaction. Proficient while providing a pleasant cashier transaction
- Managed store goals for sales and customer satisfaction to align with overall business objectives
- Trained 8 new hires on company policies and customer service standards to enhance team performance
- Mentored employees by providing guidance and constructive feedback.
- Initiated and resolved shop and client issues proactively to maintain smooth operations
- Maintained an organized workspace that is optimized efficiency & cleanliness
- Ensured the proper count and reconciliation of item inventory is at capacity
- Demonstrated effective time management by prioritizing tasks in fast-paced setting.: Skilled in balancing multiple tasks in a fast-paced environment.
Education
High School Diploma -
Maine East High School
Des Plaines, Illinois01-2022
Bachelor of Science - Business Administration And Management
DeVry University
Chicago01-2028
Skills
- Outstanding customer support
- Effective communication
- Effective team leadership
- Problem solving
- Effective multitasking
- Effective time management
- Adaptability
Timeline
Leed Barista
Starbucks
08.2021 - Current
Bachelor of Science - Business Administration And Management
DeVry University
High School Diploma -
Maine East High School