Victoria Johnson
Waldorf,MD
Summary
Experienced Administrative Support Assistant with a solid history in office management, staff support, and scheduling. Specialized in providing high-quality administrative support to teams, ensuring smooth daily operations. Strengths include exceptional organizational skills, proficiency in MS Office Suite and ability to manage multiple tasks simultaneously. Demonstrated success in streamlining processes and improving operational efficiency in past roles.
Overview
8
8
years of professional experience
Work History
Administrative Support Assistant
Architect of the Capitol
Washington, DC
09.2019 - Current
- Reviewed and prioritized incoming correspondence, establishing control measures for sensitive items and efficiently routing to appropriate staff.
- Manages HR programs for 550 employees; Training and Travel, Worker's Compensation, Family Medical Leave Act, Voluntary Leave Transfer Program, Paid Parental Leave, Onboarding, Clearances and Vehicle Licensure.
- Acted as the primary contact for calls and visitors to the Superintendents office. Welcomed visitors and handled incoming telephone calls. Responded to inquiries and directed callers to appropriate staff members for further assistance.
- Enters time and attendance data for employees with differing entitlements to leave, COP, PPL, FFCRA, overtime, night differential, and holiday pay for employees and all levels of management.
- Assessed the office's supply and equipment needs, prepared requisitions, and tracked the status of supply and equipment orders.
- Process Student Loan Repayment Program applications for Senate employees including maintaining spreadsheets of applicants and request amount.
- Participates in operational or planning meetings to discuss program or project milestones and activities and develops minutes and records of meetings and pending issues.
- Scheduled and coordinated supervisor meetings, including room reservations, agenda preparation, and note-taking.
- Provides guidance on time and attendance issues and ensures the accuracy of time sheets. Reviews time sheets and identifies discrepancies. Provides advisory services to division supervisors and employees and makes recommendations for resolving payroll problems.
- Monitored leave usage and performed leave audits, implementing necessary time sheet corrections to ensure accuracy.
- Acts as a field representative when handling Worker's Compensation Claims. Assists in the completion of forms.
- Supported coordination and preparation of employee events (honor awards, info sessions, safety stand-down, Senate holiday party).
Board of Directors, President
Start Strong, Inc
La Plata, MD
01.2025 - Current
- Founded and led new non-profit organization in Charles County, Maryland, focused on maternal health initiatives.
- Provided community support and services for organizations focused on maternal health. Including lactation support and maternal mental health initiatives.
Volunteer
Milky Moms
La Plata, MD
05.2022 - Current
- Coordinated community event planning and logistics to engage local participants.
- Prepared materials and coordinated logistics for the successful opening of new office locations.
- Provided administrative support to enhance organizational efficiency.
Administrative Assistant
Qci Behavioral Health
Upper Marlboro, MD
01.2019 - 08.2019
- Schedule new patients and follow up appointments while closely monitoring providers schedules including changing appointment status every half hour.
- Schedule new patients and follow up appointments while closely monitoring providers schedules including changing appointment status every half hour.
- Process new patient referrals for service and create patient records to prepare for appointments.
- Process new patient referrals for service and create patient records to prepare for appointments.
- Ensured compliance with HIPAA, patient privacy, confidentiality, and CARF standards.
- Other duties include answering telephones and emails while managing appointment lines, attending bi-weekly staff meetings, scanning and filing confidential patient documents into the electronic filing system.
Medical Programs Intern
Mary's Center
Washington, DC
09.2018 - 12.2018
- Reported to CMO and Programs Manager daily for assignments and provided updates on progress of tasks and projects.
- Managed administrative needs across medical departments, including telemedicine, pediatrics, family practice, OBGYN, and midwifery.
- Coordinated meetings for various departments to facilitate timely communication and collaboration.
- Developed meeting agendas and summaries for distribution to enhance communication and alignment.
- Attend weekly and biweekly meetings with Medical Leadership and Administrative staff.
- Attend meetings with both internal and external stakeholders.
Office Clerk - Inventory Management Intern
Architect of the Capitol
Washington, DC
06.2018 - 08.2018
- Entered new supply orders into Microsoft Excel for Senate Office Buildings.
- Verified purchasing statements against supply information in Excel to ensure data accuracy.
- Recorded received supply information in Excel to maintain accurate inventory records.
- Contacted supply vendors for pricing on future orders to support budget planning.
- Organized and filed confidential documents securely to maintain privacy and compliance.
Assistant Cheerleading Coach
North Point High School
Waldorf, MD
12.2018 - 01.2023
- Developed players on freshman, junior varsity, and varsity teams, enhancing skills and promoting teamwork.
Education
Bachelor of Arts - Health Administration And Policy
University of Maryland, Baltimore County
Baltimore, MD12-2018
Skills
- Office management
- Administrative procedures
- Calendar management
- Document management
- Travel arrangements
- Microsoft Office
- Data entry
Timeline
Board of Directors, President
Start Strong, Inc
01.2025 - Current
Volunteer
Milky Moms
05.2022 - Current
Administrative Support Assistant
Architect of the Capitol
09.2019 - Current
Administrative Assistant
Qci Behavioral Health
01.2019 - 08.2019
Assistant Cheerleading Coach
North Point High School
12.2018 - 01.2023
Medical Programs Intern
Mary's Center
09.2018 - 12.2018
Office Clerk - Inventory Management Intern
Architect of the Capitol
06.2018 - 08.2018
Bachelor of Arts - Health Administration And Policy
University of Maryland, Baltimore County