VICTORIA JONES
Human Resources Specialists
Memphis,TN
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Administrative Business Partner
City of Memphis Government
Memphis, TN
07.2021 - Current
- Evaluated HR metrics to identify trends, measure success, and make data-informed decisions about ongoing strategic priorities.
- Collaborated with business leaders to align HR objectives with strategic goals.
- Established competitive compensation and benefits packages to attract top talent in the industry.
- Fostered strong relationships between employees and management through open-door policies and regular feedback sessions.
- Optimized workforce planning by utilizing data-driven insights for talent acquisition efforts.
Accounting Specialist
City of Memphis Government
Memphis, TN
05.2019 - 07.2021
- Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
- Reported financial data and updated financial records in ledgers and journals.
- Provided excellent customer service when addressing inquiries from internal external stakeholders, ensuring their needs were met in a timely manner.
- Initiated biweekly payroll procedures and provided accurate and on-time compensation for employees.
- Contributed to the development of new policies procedures as part of ongoing efforts to enhance operational efficiency.
- Managed payroll and benefits for employees.
Office Support Specialist
City of Memphis Government
Memphis, TN
07.2015 - 05.2019
- Enhanced office morale by coordinating team-building activities, staff recognition programs, and other initiatives aimed at fostering a positive workplace culture.
- Assisted coworkers and staff members with special tasks on daily basis.
- Achieved increased accuracy in record-keeping through meticulous attention to detail when entering data into various databases.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
Government Lean / - Six Sigma Yellow Belt Certification
11.2021 - 11.2021
Six Sigma Yellow Belt - undefined
11.2021
High School Diploma -
06.1997 - 06.2000
Associate - Business Administration
02.2009 - 02.2011
Bachelor of Science - Accounting / Business Administration
01.2018 - 01.2021
Skills
- Excellent Interpersonal communication skills
- Team Leadership
- Excellent Personal Service Experience
- Time Management
- Motivational Leadership
- Lean Six Sigma Yellow Belt
- Software Microsoft Office (Word, Excel, Outlook, PowerPoint, Access)
- Kronos
- Database Coordination
- Business Operations
- Accounts Payable and Accounts Receivable
- Facility Support
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsFlexible work hoursPersonal development programsPaid time offTimeline
City of Memphis Government - Government Lean /, Six Sigma Yellow Belt Certification
11.2021 - 11.2021
Administrative Business Partner - City of Memphis Government
07.2021 - Current
Accounting Specialist - City of Memphis Government
05.2019 - 07.2021
Strayer University - Bachelor of Science, Accounting / Business Administration
01.2018 - 01.2021
Office Support Specialist - City of Memphis Government
07.2015 - 05.2019
National College of Business And Technology - Associate, Business Administration
02.2009 - 02.2011
Central High School - High School Diploma,
06.1997 - 06.2000
- Six Sigma Yellow Belt,
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