Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Katis

Lunenburg,MA

Summary

Knowledgeable with deep familiarity of espresso machine, and coffee making operations. Customer-oriented, recognized for giving high-quality service to promote the cafe's culture, values and mission. Consistently receive excellent feedback and praise from the customers.

Overview

6
6
years of professional experience

Work History

Barista

Dolce Amar Sweets To Love
06.2020 - Current
  • Consistently practicing exemplary guest service and creating a welcoming space for new customers and regulars
  • Working through rushes efficiently and keeping a steady line flow
  • Kept up with everyday cleaning for the entire front of house and always open to helping elsewhere
  • Maintained regular and consistent attendance and punctuality.
  • Taking orders for events from weddings, baby showers to birthdays
  • Creating creative new dink menu ideas regularly

Sales Associate

Old Navy
03.2018 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Ran fitting rooms to keep up order in the shop and loss prevention
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Business Management

Fitchburg State University
Fitchburg

Skills

  • Exemplary guest service
  • New hire training
  • Front counter maintenance
  • Kitchen/cafe prep work
  • Creating Menu ideas
  • Machinery Upkeep
  • Team Leadership

Timeline

Barista

Dolce Amar Sweets To Love
06.2020 - Current

Sales Associate

Old Navy
03.2018 - 02.2020

Business Management

Fitchburg State University

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Victoria Katis