VICTORIA KOVALCHUK
Clifton Park,NEW YORK
Summary
Analytical professional with a background in operational support and customer service, pursuing a Bachelor of Science in Computer Information Systems. Quickly grasps technical concepts such as programming, systems analysis, and data analytics. Collaborates effectively to foster teamwork and applies strong analytical and problem-solving skills developed through academic coursework.
Overview
2
2
years of professional experience
Work History
LINE ATTENDANT
HOFFMAN Car Wash
Halfmoon, NY
11.2023 - Current
- Contributed to the achievement of production goals by consistently meeting or exceeding individual quotas.
- Ensured timely completion of projects by effectively prioritizing tasks and managing time efficiently.
- Applied problem-solving skills to address unexpected challenges, developing solutions that minimized production disruptions.
- Improved communication between shifts by accurately recording completed work and reporting issues to supervisors.
- Fostered positive work environment through collaboration and open communication among team members.
- Uphold cleanliness standards within the workspace to ensure optimal functionality of equipment and maintain a safe working environment.
Education
Bachelor Of Computer Information Systems - Computer Science
Hudson Valley Community College
Troy, NY03-2026
High School -
Shenendehowa High School
Clifton Park, NY06-2024
Skills
- Customer Service
- Following Directions
- Time Management
- Working Under Pressure
- Teamwork
- Flexibility
- Communication
- Programming:
Java (basic), Python (basic), HTML (basic), Object-Oriented Programming, Debugging, Control Structures (loops, conditionals), Basic Data Structures - Systems & IT Knowledge:
Operating System Fundamentals, Process & Memory Concepts, Linux Command Line (basic), File Systems, Computer Hardware & Software Basics - Data & Analytics:
Basic Data Analysis, Introductory Machine Learning Concepts, Working with Datasets, Spreadsheet Analysis (Excel) - Systems Analysis & Design:
SDLC (System Development Life Cycle), Requirements Gathering, UML Diagrams, Business Process Modeling - Mathematics & Logic:
Algorithmic Thinking, Logical Reasoning, Problem Solving, Quantitative Analysis, Calculus-Based Modeling - Tools:
Microsoft Excel, Word, PowerPoint
Languages
- Ukrainian
- English
- Russian
Projects
Car Wash Membership Management System
Information Systems Analysis & Design – Semester-Long Project
Led the design and documentation of a digital membership management system from concept to final presentation
Defined system vision, scope, and business objectives to improve operational efficiency
Analyzed user requirements for customers and employees
Modeled system processes using UML and structured analysis techniques
Evaluated business impact, including reduced manual workload and improved data accuracy
Delivered a professional presentation summarizing system architecture and projected organizational benefits
Timeline
LINE ATTENDANT
HOFFMAN Car Wash
11.2023 - Current
Bachelor Of Computer Information Systems - Computer Science
Hudson Valley Community College
High School -
Shenendehowa High School