Epic
Hi, I’m
Victoria Kuenning
Sumner,TX
Summary
Adept Certified Medical Assistant with a robust background in clinical and administrative support, notably at Tyler Nephrology Associates. Excelled in EMR/EHR systems and demonstrated exceptional patient care, contributing to improved patient outcomes. Skilled in vital signs monitoring and EKG, coupled with a compassionate approach to patient education and support.
Overview
9
years of professional experience
1
Certification
Work History
Tyler Nephrology Associates/The Centers for Kidney CareParis/Sulphur Springs TX, Idabel OK, USA
Certified Medical Assistant
03.2024 - Current
Job overview
- Travel between satellite clinics.
- Room patients efficiently.
- Handle referrals.
- Process prior authorizations.
- Performed administrative duties such as scheduling appointments and answering phones.
- Maintained cleanliness in examination rooms by wiping down equipment, and stocking supplies.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Processed payments from patients accurately, using computerized systems.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
Baylor Scott & White Health/Cardiology Consultants of TexasGreenville, TX
Certified Medical Assistant
11.2023 - 01.2024
Job overview
- Conducted diagnostic tests, such as EKGs, in accordance with established protocols.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted back office patient processes to reduce office wait times.
SCL(Intermountain) Health/Lutheran Weight Loss CenterWheat Ridge, CO
Certified Medical Assistant
09.2022 - 04.2023
Job overview
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Centura (CommonSpirit) Health/Senior Health FirstLakewood, CO
Certified Medical Assistant
01.2019 - 09.2022
Job overview
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suture removal under the direction of a physician.
- Conducted diagnostic tests such as EKGs, spirometry, and 6 minute walk tests in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Incorporated outside records into charts and EHR.
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing. Performed ear irrigations, diabetic foot exams, PHQ-9, and PAM tests.
Centura (CommonSpirit) Health/Porter Place Assisted LivingDenver, USA
Caregiver/QMAP
01.2018 - 12.2020
Job overview
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Educated families about available resources for home health care services in the local community.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Laundered clothing and bedding to prevent infection.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
Centura (CommonSpirit) Health/Porter Place Assisted LivingDenver, USA
Caregiver/QMAP
11.2015 - 03.2017
Job overview
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Laundered clothing and bedding to prevent infection.
- Followed safe lifting and transferring techniques to transport residents.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
Education
Arapahoe Community College, Littleton, CO
Medical Assisting certificate
06-2019
Green Mountain High School, Lakewood, CO
High School Diploma
05-1996
Skills
- Vital signs and examinations
- Wound care and irrigation
- Respiratory equipment training
- CPR
- Medical terminology proficiency
- Sterile technique
- Clinical and administrative support
- Electrocardiography (EKG)
- EMR / EHR (Epic)
- Doppler proficiency
Certification
- Certified Clinical Medical Assistant
- Certified Medication Aide (CO, NE)
- Certified Nurse Aide
- Basic Life Support/CPR
- Mental Health First Aid
References
Laura Miller NP
CommonSpirit Health
720-620-5986
Theresa Sanders NP
Intermountain Health
469-929-7575
Alex Richardson
406-223-8842
Becki Barone
303-386-6179
Timeline
Certified Medical Assistant
Tyler Nephrology Associates/The Centers for Kidney Care
03.2024 - Current
Certified Medical Assistant
Baylor Scott & White Health/Cardiology Consultants of Texas
11.2023 - 01.2024
Certified Medical Assistant
SCL(Intermountain) Health/Lutheran Weight Loss Center
09.2022 - 04.2023
Certified Medical Assistant
Centura (CommonSpirit) Health/Senior Health First
01.2019 - 09.2022
Caregiver/QMAP
Centura (CommonSpirit) Health/Porter Place Assisted Living
01.2018 - 12.2020
Caregiver/QMAP
Centura (CommonSpirit) Health/Porter Place Assisted Living
11.2015 - 03.2017
- Certified Clinical Medical Assistant
- Certified Medication Aide (CO, NE)
- Certified Nurse Aide
- Basic Life Support/CPR
- Mental Health First Aid
Arapahoe Community College
Medical Assisting certificate
Green Mountain High School
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offHealthcare benefitsPersonal development programsPaid sick leave401k matchStock Options / Equity / Profit SharingSoftware
Languages
English
Native language
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