Victoria Lawrence
Salt Lake City,UT
Summary
Adept at strategic networking and negotiation, I excel in crisis communication, ensuring Yessio's corporate brand identity remained intact during debt collection processes. My expertise in social media coordination and collaboration led to a significant improvement in customer repayment plans, showcasing my ability to achieve results while adhering to company policies and laws.
Overview
12
12
years of professional experience
Work History
Mobiloans Collections
Yessio
Sandy, UT
12.2024 - Current
- Adhered to company policies and applicable laws while collecting debts from customers.
- Interviewed customers to obtain financial information, payment history and other relevant details.
- Negotiated payment plans with customers to ensure timely repayment of debt.
Sales Manager
Clearlink
Salt Lake City, UT
08.2013 - 12.2024
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Maintained accurate records of all transactions between customers and company representatives.
Education
High School Diploma -
Hunter High
West Valley City, UT05-2000
Skills
- Strategic networking
- Negotiation
- Collaboration
- Corporate brand identity
- Crisis communication
- Social media coordination
Timeline
Mobiloans Collections
Yessio
12.2024 - Current
Sales Manager
Clearlink
08.2013 - 12.2024
High School Diploma -
Hunter High