VICTORIA LEDESMA
NY
Summary
Motivated and friendly individual with a proven track record in customer service and thriving in fast-paced environments. Skilled in multitasking, maintaining organization, and fostering positive relationships with colleagues and customers. Passionate about providing exceptional assistance to individuals and ensuring their satisfaction. Continuously seeking opportunities to expand knowledge and embrace new experiences.
Overview
3
3
years of professional experience
Work History
Cashier
Five Guys
10.2021 - 07.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Used POS system to enter orders, process payments and issue receipts.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Restaurant Server
Astoria Provisions
08.2023 - 02.2025
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Restaurant Server
the Casual Greek
01.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
William Cullen Bryant High School
Long Island City, NYSkills
- POS system operation
- Menu memorization
- Customer service
- Menu recommendations
Languages
English
Native or Bilingual
Timeline
Restaurant Server
the Casual Greek
01.2025 - Current
Restaurant Server
Astoria Provisions
08.2023 - 02.2025
Cashier
Five Guys
10.2021 - 07.2023
High School Diploma -
William Cullen Bryant High School
Similar Profiles
Logan AckroydLogan Ackroyd
Crew Member at Five GuysCrew Member at Five Guys
Greyson SuttleGreyson Suttle
Manager at Five GuysManager at Five Guys
Marcus PerezMarcus Perez
Crew Member at Five GuysCrew Member at Five Guys
Deja GeterDeja Geter
Team Member at Five GuysTeam Member at Five Guys
Fatoumata SowFatoumata Sow
Case Manager at The Door Supportive HousingCase Manager at The Door Supportive Housing