MATAITULI LEFAO
DesMoines,WA
Summary
Security professional with over 10 years of experience in facility protection and incident prevention. Proficient in conflict de-escalation, behavior management, and defensive tactics. Expertise in monitoring CCTV feeds, conducting patrols, and ensuring compliance with enforcement policies. Committed to delivering exceptional customer service while maintaining a strong work ethic and adaptability in high-pressure environments.
Overview
10
10
years of professional experience
Work History
Unarmed Security Guard
Island Pride Security
Tacoma, WA
02.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
Security Patrol Officer
Oculus Investigating Security
Tacoma
05.2024 - Current
- Enhanced security measures by conducting thorough and consistent patrols in designated areas.
- Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.
- Conducted risk assessments for various properties, providing recommendations on necessary security improvements for property owners or managers.
- Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
- Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
- Performed routine checks of building entrances, exits, and perimeters to ensure optimal safety standards were upheld consistently.
Unarmed Security Guard
VIGILANT PREVENTION SECURITY
DES MOINES, WA
06.2023 - 08.2024
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
- Conducted daily security checks of the premises, equipment, and vehicles.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
- Observed all entrances for any signs of criminal activities or trespassers.
Janitorial Lead
ABM Aviation
SeaTac, WA
08.2021 - 07.2023
- Assigned and monitored tasks to janitorial staff, ensuring that all duties were completed in a timely manner.
- Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
- Scheduled daily assignments for janitorial staff to maximize efficiency of resources.
- Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms.
- Maintained records of inventory levels and placed orders when necessary.
- Provided guidance to janitorial staff on how to use specialized equipment such as floor scrubbers or carpet shampooers.
Unload Associate
Transcold Distribution
Kent, WA
03.2022 - 09.2022
- Unloaded truck and palletized merchandise onto the sales floor according to store planograms.
- Verified accuracy of incoming shipment against purchase orders and packing slips.
- Checked for damaged goods, reported any discrepancies to supervisor, and repackaged accordingly.
- Maintained cleanliness of loading dock area and equipment.
- Utilized hand truck, dolly, and other material handling equipment to move product from delivery trucks into stockroom or sales floor.
- Stocked shelves with merchandise in an orderly manner following company guidelines.
Warehouse Packer
Taylor Farms Foodservice
Kent, WA
12.2021 - 08.2022
- Assembled and packed orders according to customer specifications.
- Verified accuracy of items picked against packing list.
- Organized warehouse inventory and stocked shelves with incoming deliveries.
- Labeled boxes, containers, and pallets for shipment purposes.
- Collected empty pallets for reuse or disposal in accordance with company policy.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Received incoming shipments, inspected contents, compared against invoices and purchase orders.
Unarmed Security Guard
Aveina's Brothers Retail And Wholesale
AMERICAN SAMOA, AS
12.2019 - 08.2021
- Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
- Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
- Performed foot patrols around the property to ensure safety and security of personnel and visitors.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Observed all entrances for any signs of criminal activities or trespassers.
- Assisted with crowd control at events by monitoring entrance and exit points and ensuring compliance with safety regulations.
- Investigated disturbances, theft, vandalism, accidents, medical emergencies, fires. on site as needed.
Electrician
Air Conditioner Associates
AMERICAN SAMOA, AS
02.2018 - 03.2019
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Tested continuity of circuits with testing devices such as ohmmeters, voltmeters and ammeters.
- Installed conduit for new wiring systems in commercial buildings.
- Inspected electrical equipment and systems to identify hazards, defects and the need for adjustment or repair.
- Connected wires to circuit breakers, transformers or other components.
- Constructed control panels from blueprints or schematic drawings.
- Ensured that all work was completed in accordance with applicable codes.
Meat Cutter
KS MART STORE
AMERICAN SAMOA, AS
01.2016 - 06.2017
- Restocked butcher paper rolls onto spindles located around the work area.
- Prepared special orders from customers that required specific cuts or trimming techniques.
- Checked expiration dates on packages of meat prior to stocking them on shelves or counters.
- Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market.
- Operated a variety of meat cutting machines such as saws, slicers, grinders and tenderizers.
- Sliced cooked hams, corned beef, bacon and sausage products by hand or with electric slicers.
- Weighed meats for sale at the service counter or pre-packaged for sale in the retail market.
- Operated wrapping machines to package meats for sale in the store or for customers' orders.
Education
High School Diploma -
TAFUNA HIGH SCHOOL
AMERICAN SAMOA06-2015
Skills
- Monitoring systems and visitor management
- Security inspections and documentation review
- Detainment protocols and asset safeguarding
- CCTV oversight and reporting skills
- Property patrols and perimeter checks
- Defensive tactics training
Education and Training
other
Timeline
Security Patrol Officer
Oculus Investigating Security
05.2024 - Current
Unarmed Security Guard
VIGILANT PREVENTION SECURITY
06.2023 - 08.2024
Unarmed Security Guard
Island Pride Security
02.2023 - Current
Unload Associate
Transcold Distribution
03.2022 - 09.2022
Warehouse Packer
Taylor Farms Foodservice
12.2021 - 08.2022
Janitorial Lead
ABM Aviation
08.2021 - 07.2023
Unarmed Security Guard
Aveina's Brothers Retail And Wholesale
12.2019 - 08.2021
Electrician
Air Conditioner Associates
02.2018 - 03.2019
Meat Cutter
KS MART STORE
01.2016 - 06.2017
High School Diploma -
TAFUNA HIGH SCHOOL