Victoria Levotch
Victorville,CA
Summary
Experienced Event Supervisor with a strong background in team leadership and client relations. Skilled in managing support staff and coordinating resources to enhance operational efficiency. Proven ability to drive project success through effective communication and problem-solving. Committed to delivering exceptional service and fostering collaborative work environments.
Overview
18
18
years of professional experience
Work History
Support Staff Supervisor
Hesperian Christian School
Hesperia, CA
01.2022 - Current
- Led support staff to improve operational workflows and enhance team productivity.
- Coordinated resources effectively to ensure smooth daily operations and client satisfaction.
- Implemented communication strategies that strengthened team collaboration and problem resolution.
- Monitored performance metrics to drive continuous improvement and achieve department goals.
- Led a team of support staff to consistently achieve high customer satisfaction and operational efficiency.
- Developed and implemented training programs that enhanced team productivity and service quality.
- Managed daily scheduling and resource allocation to optimize support staff performance and coverage.
- Collaborated with cross-functional departments to streamline communication and resolve client issues promptly.
- Facilitated conflict resolution and maintained a positive work environment to boost employee morale.
Supervisor/ Cosmetologist
Tender Touch Salon
Apple Valley, CA
01.2008 - 01.2018
- Led a team of cosmetologists to deliver exceptional client services while maintaining high standards of hygiene and safety in a fast-paced salon environment.
- Implemented training programs that enhanced staff skills in advanced cosmetology techniques, resulting in a 20% increase in client satisfaction scores.
- Managed daily salon operations, including scheduling, inventory control, and customer relations, to optimize efficiency and profitability.
- Developed and enforced salon policies that ensured compliance with industry regulations and promoted a positive workplace culture.
- Collaborated with marketing teams to design promotional campaigns that boosted client retention and attracted new customers.
- Provided expert consultations and personalized beauty treatments, consistently exceeding client expectations and fostering loyalty.
- Monitored product usage and ordered supplies to maintain optimal inventory levels, reducing waste and controlling costs.
- Resolved client concerns promptly and professionally, enhancing overall salon reputation and encouraging repeat business.
Senior Educator
Marinello Beauty School
Victorville, CA
08.2013 - 02.2015
- Developed and implemented innovative curriculum strategies to enhance student engagement and learning outcomes in cosmetology education.
- Led professional development workshops for educators, fostering a collaborative environment to improve teaching methodologies and student performance.
- Managed classroom environments effectively, ensuring compliance with educational standards and promoting a positive learning atmosphere.
- Collaborated with industry professionals to integrate current cosmetology trends and techniques into the educational program.
- Spearheaded community outreach initiatives to promote cosmetology education and increase student enrollment.
Education
Certificate/ License - Cosmetology
Marinello Beauty School
Lomita, CAEvent Planning/Management/ Business
Victor Valley College
Victorville, CASkills
- Client Relationship Management
- Team Leadership
- Project Coordination
- Communication
- Problem Solving
- Resource Management
- Analytical
- Creative
LANGUAGES
English | Native
Spanish | Intermediate
Additional Information
I have experience with background effects in photo shoots, decorations for large events, and bringing to life the vision from my clients.
Timeline
Support Staff Supervisor
Hesperian Christian School
01.2022 - Current
Senior Educator
Marinello Beauty School
08.2013 - 02.2015
Supervisor/ Cosmetologist
Tender Touch Salon
01.2008 - 01.2018
Certificate/ License - Cosmetology
Marinello Beauty School
Event Planning/Management/ Business
Victor Valley College