Achieved operational excellence by implementing strategic planning initiatives that improved team collaboration. Fostered a reliable work environment that adapted to changing demands. Enhanced staff capabilities and streamlined budget oversight to drive process improvements.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Exec. Dir. Professional Practice, Research, Magnet
Providence Health & Services
Irvine, CA
07.2022 - 12.2025
Directed strategic initiatives to enhance patient care quality and operational efficiency.
Fostered collaboration among multidisciplinary teams to improve healthcare delivery outcomes.
Established performance metrics to assess organizational effectiveness and drive continuous improvement.
Advocated for policy changes aligning with healthcare regulations and community health needs.
Oversaw budget development and resource allocation to ensure financial sustainability of programs.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Regional Director Professional Development and Edu
Providence Health & Services
Santa Rosa, CA
04.2021 - 07.2022
Managed regional operations, fostering alignment with strategic objectives and ensuring compliance with regulatory requirements.
Analyzed current practices and developed targeted initiatives to enhance patient care quality and increase operational efficiency across multiple locations.
Supervised budget oversight and resource distribution to ensure optimal service delivery across the region.
Engaged with healthcare providers and community stakeholders to foster collaboration aimed at improving health outcomes.
Oversaw training and development programs, focusing on improving team performance and increasing employee engagement.
Analyzed operational procedures to identify inefficiencies and deployed innovative solutions for streamlined processes.
Facilitated culture change initiatives that cultivated an environment of collaboration, innovation, and continuous improvement across the organization.
Area Director of Nursing
St. Joseph Health-Humboldt County
03.2016 - 04.2021
Achieved operational efficiency across diverse departments, including medical surgical units, progressive care unit, wound care, dialysis, lift team, and clinical education at Redwood Memorial Hospital. Enhanced service delivery in critical care and respiratory therapies departments, resulting in better patient outcomes.
Achieved on-time project delivery through skilled management of team dynamics. Improved project efficiency by streamlining communication processes across departments. Delivered successful project outcomes by utilizing best practices in project management.
Coordinated interdisciplinary meetings to address care gaps and promote effective patient recovery post-discharge.
Enhanced patient management processes by utilizing teletracking solutions, promoting efficient collaboration among care team members during rounds.
Implemented comprehensive ambulation strategies across inpatient units, prioritizing patient independence and improved care outcomes.
Analyzed patient care practices and instituted systematic hourly rounding to proactively address and reduce fall occurrences.
Formulated and instituted bedside shift report language that incorporates anticipated discharge dates, ensuring consistency with established patient outcome objectives.
Developed and deployed Gemba boards while conducting leader rounding to support a culture of continuous improvement.
Orchestrated regional workshops with Ritz-Carlton, focusing on cultural sensitivity to strengthen caregiver engagement and elevate client satisfaction.
Analyzed existing workflows and implemented strategic schedule changes to minimize instances of missed meals and breaks.
Conducted detailed daily audits and engaged with physicians to promote efficient device utilization strategies.
Analyzed and restructured education department operations, prioritizing program specialists to elevate overall educational quality and patient learning outcomes.
Crafted and launched comprehensive positioning strategies for clinical academy, enhancing Providence St. Joseph Health Nursing Institute's reputation in graduate employment.
Developed and configured simulation labs, providing hands-on training opportunities for clinical academy attendees.
Achieved notable improvements in employee performance by creating effective competency tools and simulations. Elevated training outcomes through the adoption of competency-based evaluation methods, resulting in precise skill development.
Director, Professional Practice and Education
St. John's Hospitals Dignity Health
Oxnard and Camarillo, CA
01.2013 - 03.2016
St. John’s Regional Medical Center (SJRMC) and St. John’s Pleasant Valley Hospital (SJPVH) are two acute care facilities within Dignity Health providing quality and compassionate healthcare to the communities they serve. This role oversees the staff education for all employees across two campuses, ensuring compliance with regulatory training requirements, providing professional opportunities for certification, supporting areas of clinical nurse excellence, and enhancing the patient experience through staff education, evaluation, and feedback. This position has reported to the Vice President and Chief Nursing Executive, and changed to report to the Vice President of Human Resources for the Central Coast Service Area in areas of Education. The Vascular Access team and Wound care staff oversight were added to this role for emphasis on nurse sensitive measures and quality goals related to Hospital Acquired Pressure Ulcer prevention and venous thromboembolism prophylaxis. This responsibility reports to the Vice President and Chief Nursing Executive for St. John’s Hospitals.
Selected Accomplishments:
Developed, implemented, and measured outcomes for new Assistant Nurse Manager training.
Nursing lead for quality measure outcomes for VTE achieving 99%-exceeding target.
Led workflow teams for transition from QuadraMed to Cerner EHR
Competency tool development and decision matrix implemented to identify high risk, low volume and problem prone areas of responsibility for staff. This process in 2014 identified over 300 areas of multidisciplinary scope and contributed to successful surveys by The Joint Commission for the triennial survey at SJRMC and SJPVH, Chest Pain Center accreditation obtained for SJRMC, and accreditation and renewal process for both campuses obtaining the Certificate of Distinction as a Primary Stroke Center for advance disease management.
Implemented Shared Governance model for nursing.
Implementation of and staff training for a new eLearning platform to increase employee satisfaction.
Development and implementation of a New Grad program, hiring, training, and evaluating new BSN nurses. In four cohorts, new BSN nurses are successfully hired, trained, oriented, and evaluated to the Medical Surgical Units, the Intensive Care Units, the Labor and Delivery Unit, the Post-Partum Unit, the Neonatal Intensive Care Unit, and the Emergency Department. In conjunction with this program, preceptor and mentor course curriculum was developed, training staff members recommended for this opportunity as support for the new nurse residents.
Collaborative role for Service excellence and the Patient experience, working with the Senior Director of Service Excellence and Patient Care to facilitate leader rounding, implementing and training for use of rounding tools and service recovery/problem resolution formats for staff and leaders. Continue to report Avatar data to Executive Leaders and support leader rounding.
New Employee Orientation development and standardization for Dignity Health adding Hello Humankindness Mission driven goals and values.
Member of Learning Management System Task force team for Dignity Health.
Facilitator for Hello Humankindness retreats.
Delegation and facilitation of triennial review of Patient care policies.
Adjunct Faculty for the College of Nursing
University of Phoenix
01.2009 - 01.2013
Facilitation of courses in Professional Nursing Practice, Nursing Theory, Physical Assessment, Nursing Skills Lab, Geriatric Nursing for BSN Program. Participated in the curriculum development team for a LVN to BSN program, new to University of Phoenix, and facilitation of bridge courses for this group of nursing students.
Director of Professional Development and Education
Doctors Medical Center
Modesto, CA
12.2008 - 01.2013
Doctors Medical Center-Modesto is an acute care hospital with 400+ beds, in addition to a 60 bed Doctors Behavioral Health Center. The responsibilities in this role include multidisciplinary education related to regulatory requirements, survey readiness, and programs supporting commitment to quality and targeted initiatives for excellence in patient care. Professional development opportunities provided for staff in alignment with service line growth development and support for cardiology, neurosciences, and behavioral health. This role also supported Organization Learning and Development as the Clinical Education Advisor for the Western Division of Tenet Health, reporting to the Director of Organization Learning and Development. Contributed as a member of the Nursing Shared Governance Council for Tenet Healthcare.
Selected Accomplishments:
Implemented the Versant RN Residency program and developed 240+ new nurses for roles in various departments in 10 cohorts. Coordinated the Critical Care and Emergency department internship programs for new nurse development.
Coordinated and collaborated with all nursing departments, ancillary departments, and physicians for Nursing Grand Rounds supporting evidence based practice.
Designed, developed and implemented new Simulation lab experiences using high-fidelity simulation.
Developed in-service materials, conducted annual needs assessments, and planned annual staff education and calendar.
Developed Nursing staff and Medical Staff job aids, competencies and curriculum for the EHR roll out.
Effectively communicated, collaborated with staff, physicians, and administration both written and verbally.
Participated in the policy and procedure management council.
Staff Development Manager 2007-2008
Accountable for managing staff development opportunities through collaboration and consolidation of decentralized education into a centralized model that includes clinical educators, CNS, and generalists. Coordinated focus on quality initiatives and survey readiness, and communicating identified best practices. Participated and consulted with patient care performance improvement teams while developing, nurturing, and maintaining relationships with key stakeholders.
Selected Accomplishments:
Successfully centralized education efforts.
Implemented the Heartcode model for BLS, ACLS, and PALS, significantly reducing education hours and standardizing the model for Tenet Healthcare, and presenting this model at the Healthstream conference in Nashville, TN.
Collaborated with leaders to prepare and complete surveys, inspections, and tracers, as well as assisted with the completion and submission of regulatory requested plans.
Developed tool for determining Return on Investment/Outcome based learning.
Education
Doctor of Nursing Practice - undefined
Grand Canyon University
Phoenix, AZ
01.2017
Master of Science in Nursing - Healthcare Education
University of Phoenix
Phoenix, AZ
01.2006
Bachelor of Science in Nursing - undefined
University of Phoenix
Phoenix, AZ
01.1999
Certification
Advance Cardiac Life Support (ACLS) Certification through 2013
Pediatric Advance Life Support (PALS) Certification through 2013
Trauma Nurse Critical Care (TNCC) Certification through 2008
Basic Life Support (BLS) Certification –Current
AWARDS
Values in Action Award 2018, Rookie of the Year 2009-University of Phoenix, “I Care” Awards-Various-Doctors Medical Center
Affiliations
American College of Healthcare Executives
American Nurses Association
American Heart Association
Sigma Theta Tau
Timeline
Exec. Dir. Professional Practice, Research, Magnet
Providence Health & Services
07.2022 - 12.2025
Regional Director Professional Development and Edu
Providence Health & Services
04.2021 - 07.2022
Area Director of Nursing
St. Joseph Health-Humboldt County
03.2016 - 04.2021
Director, Professional Practice and Education
St. John's Hospitals Dignity Health
01.2013 - 03.2016
Adjunct Faculty for the College of Nursing
University of Phoenix
01.2009 - 01.2013
Director of Professional Development and Education
Doctors Medical Center
12.2008 - 01.2013
Doctor of Nursing Practice - undefined
Grand Canyon University
Bachelor of Science in Nursing - undefined
University of Phoenix
Master of Science in Nursing - Healthcare Education
Director of Professional Practice & Magnet Program at Intermountain Health, Good Samaritan HospitalDirector of Professional Practice & Magnet Program at Intermountain Health, Good Samaritan Hospital
Exec. Dir. of Enrollment Mgmt. & Ed Partnerships at Southwestern Michigan CollegeExec. Dir. of Enrollment Mgmt. & Ed Partnerships at Southwestern Michigan College
Supervisory Health System Specialist to Exec. Dir. at John D. Dingell VA Medical CenterSupervisory Health System Specialist to Exec. Dir. at John D. Dingell VA Medical Center