Certified Phlebotomist well-versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining the highest quality control and patient care standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Skechers 2nd Assistant Manager
06.2021 - Current
Maintained focus during busy times and delegated tasks to employees to keep running smoothly
Taught employees how to deal with difficult customers and difficult situations
Taught my team members how to use effective strategies to meet operational and sales goals
Answered questions about store policies and concerns to support a positive customer experience.
Skechers Product Specialist
06.2019 - 06.2021
Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products
Promoted customer loyalty and consistent sales by providing friendly customer service and knowledgeable assistance
Organized store merchandise racks and displays to promote and maintain visually appealing environment.
Education
Associate of Arts -
Tarrant County College Northeast Campus
05.2024
High School Diploma -
Trinity High School
05.2021
Skills
Skilled problem solver
Staff development/training
Strategic planning
Excellent interpersonal skills
Venipuncture and Capillary Puncture
Bilingual (Fluent in Spanish and English)
Certification
Certified Phlebotomy Technician, National Healthcareer Association.