Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Victoria Lowther

Lake Saint Louis,MO

Summary

Dynamic Studio Manager at Urban Breath Yoga with a proven track record in resource coordination and team leadership. Successfully expanded client base through strategic networking and enhanced studio visibility. Committed to fostering collaboration and continuous improvement, while optimizing operations for increased productivity and profitability. Skilled in project scheduling and customer relationship management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Studio Manager

Urban Breath Yoga
08.2024 - Current
  • Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
  • Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Promoted a culture of continuous improvement within the team by encouraging open feedback and sharing best practices between colleagues.
  • Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
  • Developed and implemented strategies to increase studio visibility and reach more clients.
  • Collaborated closely with clients throughout projects, ensuring their visions were accurately translated into finished products that exceeded expectations.
  • Boosted team morale and productivity through regular team-building activities.
  • Optimized studio layout for better workflow, resulting in increased productivity.
  • Managed scheduling and logistics for studio bookings, maximizing studio utilization.

Yoga Instructor

Self Employed Services
10.2013 - Current
  • Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
  • Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
  • Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
  • Offered one-on-one or small-group instruction for students needing additional attention and support.
  • Maintained positive relationships with class members through personalized and knowledgeable service.
  • Developed tailored yoga programs for clients with specific health concerns or injuries to ensure safe practice.
  • Explained different yoga styles and poses to students.
  • Developed safe and effective exercise programs for class members.
  • Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
  • Arrived early to set up room, greet students, and answer questions.
  • Maintained a clean and inviting environment within the studio space, ensuring optimal conditions for students during classes.
  • Mentored new instructors, sharing best practices in teaching methods and classroom management techniques.
  • Retained knowledge of studio offerings, programs, and pricing to promote brand and guide registration.
  • Cultivated serene and inviting studio atmosphere, enabling participants to deepen their practice and find peace.
  • Led workshops on yoga philosophy and mindfulness, enriching students' understanding and personal growth.
  • Developed personalized yoga plans for private clients to meet specific wellness goals.
  • Improved flexibility and strength in participants with carefully designed sequences of asanas.
  • Demonstrated proper form and technique to prevent injury.

Front Desk Coordinator

Eyewearhaus
02.2022 - 08.2024
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
  • Scheduled appointments in computer system.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
  • Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.
  • Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Assisted in training new staff members on front desk procedures and company policies.
  • Transcribed phone messages for entire office and relayed messages.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Used Microsoft to maintain and update records of internal data.

Education

500E-RYT - Yoga Teacher Training

Just Practice Yoga
St Louis, MO
06-2012

Skills

  • Resource coordination
  • Pipeline maintenance
  • Project scheduling
  • Studio management
  • Reporting and documentation
  • Computer skills
  • Team leadership
  • Brand management
  • Problem resolution
  • Hiring and training
  • Performance tracking and evaluation
  • Training and development
  • Customer relationship management

Accomplishments

  • Supervised team of 25 staff members.
  • Documented and resolved client issues which led to more memberships.

Certification

  • Certified Yoga 500 E-RYT
  • Yoga for Athletes Training 200 Hour
  • Myofascial Release Training.

Timeline

Studio Manager

Urban Breath Yoga
08.2024 - Current

Front Desk Coordinator

Eyewearhaus
02.2022 - 08.2024

Yoga Instructor

Self Employed Services
10.2013 - Current

500E-RYT - Yoga Teacher Training

Just Practice Yoga

Similar Profiles

CREATE PROFILE
Victoria Lowther