Victoria Lunsford
Amelia,VA
Summary
Professional setter skilled in orchestrating workflows and ensuring seamless operations. Adept at leveraging industry techniques to optimize processes and drive project success. Strong focus on team collaboration and adaptability, consistently delivering reliable results. Equips teams with tools and support needed to thrive in dynamic environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Receptionist/Social Media Coordinator
Lunsford Insurance
2014 - Current
- Part time position in which I was responsible for operating a multi-line telephone system, filing, data entry, and troubleshooting inquiries.
- Scheduled and coordinated appointments for clients, optimizing daily office flow.
- Managed social media accounts, increasing brand visibility and strengthening online presence.
- Boosted brand awareness by developing and implementing targeted social media campaigns.
- Developed targeted social media advertising strategies, expanding reach to new audiences.
- Managed content distribution to online channels and social media platforms.
Physical EducationTeacher
Amelia Academy
07.2018 - 2021
- Enhanced student physical fitness by designing and implementing diverse and engaging exercise programs.
- Supported the overall development of students with special needs through adaptive physical education programming.
- Organized and led extracurricular sports activities to enhance student participation and teamwork.
- Facilitated a positive and inclusive classroom environment that encouraged student participation and collaboration.
Life Skills Teacher
Amelia Academy
07.2018 - 2021
- Developed and implemented individualized lesson plans to enhance students' life skills.
- Facilitated group activities that fostered teamwork and communication among students.
- Assisted students in setting personal goals and tracking their progress toward achieving them.
- Provided one-on-one support to students in managing daily tasks and responsibilities.
- Created a safe and welcoming classroom environment that encouraged student engagement.
Substitute Teacher
Amelia Academy
08.2017 - 2018
- Implemented engaging lesson plans to adapt to various student learning styles and needs.
- Monitored student progress and provided tailored support to enhance understanding of core subjects.
- Facilitated group discussions and collaborative projects to promote critical thinking and teamwork.
Technology Teacher (K-12)
Amelia Academy
07.2020 - 05.2021
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- Collaborated with colleagues to develop cross-curricular projects that reinforced computer skills while also teaching core subject matter.
- Handled departmental information technology needs.
- Streamlined administrative tasks by introducing new technology solutions, increasing staff efficiency.
Head of Technology
Amelia Academy
07.2018 - 2021
- Led the development and execution of technology strategies that aligned with educational goals.
- Managed a team of IT professionals, fostering collaboration and enhancing overall performance.
- Evaluated emerging technologies to determine their relevance and applicability to the academy's needs.
- Evaluated emerging technology trends for potential applicability within the organization .
- Assisted in integration of technology into curriculum, enhancing learning experiences.
- Developed user-friendly training materials to facilitate quick adoption of new technologies among team members and clients alike.
- Managed incident ticketing system effectively, prioritizing urgent requests and escalating critical issues when necessary.
Head of In-School Fundraising
Amelia Academy
07.2018 - 05.2021
- Developed and implemented comprehensive fundraising strategies tailored for in-school initiatives.
- Established partnerships with local businesses and community organizations to enhance fundraising efforts.
- Coordinated and executed multiple fundraising events, increasing participation and revenue year-over-year.
- Managed volunteer recruitment and training, ensuring a dedicated team for event support.
- Monitored and controlled fundraising budgets, maximizing resource allocation for various projects.
- Tracked performance metrics and analyzed fundraising data to optimize future campaigns.
- Engaged with donors through personalized communication, fostering long-term relationships and support.
- Designed and executed marketing and outreach campaigns to raise awareness of fundraising initiatives.
- Collaborated with school administration to align fundraising goals with educational objectives.
- Created engaging presentations to inform stakeholders about fundraising progress and future plans.
Varsity Basketball Coach
Amelia Academy
10.2016 - 01.2021
- Developed practice plans tailored to enhance individual player skills and team dynamics.
- Analyzed game footage to identify areas for improvement and develop targeted strategies for future matches.
- Implemented discipline and accountability standards to maintain a focused and competitive team environment.
- Guided players in developing leadership skills both on and off the court through mentorship and role modeling.
Middle School Volleyball Coach
Amelia Academy
08.2017 - 08.2019
- Organized and led daily practice sessions to enhance player skills and team cohesion.
- Evaluated individual player performance and provided tailored development plans to improve skills.
- Coordinated with parents to communicate practice schedules, game outcomes, and player progress.
- Implemented effective game strategies based on team strengths and opponent analysis.
Sales Floor- Trainer
Target
06.2015 - 01.2018
- Customer Service
- Cashier
- Backroom
- Starbucks
- Photo Lab
- Guest Service
- On "Bench" for management position
- Responsible for pushing products, helping guests, training team members, setting up special events, setting end caps, and zoning isles. I am able to do returns and checkouts with friendly service. I also am able to answer a multi-line telephone system. I demonstrate flexibility in daily tasks, while helping guests.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Trained team members on effective customer service techniques to enhance guest interactions.
- Monitored daily sales floor operations to ensure optimal product presentation and inventory management.
Intern
Dr. Steven Castro's Dental Office
12.2013 - 01.2014
- Intern
Photographer
LifeTouch Photography
09.2013 - 12.2013
- Responsible for setting up and tearing down photography sets. Am able to carry and pack equipment over two hundred pounds. Performed friendly, understanding, and helpful advice, actions, and commentary. Worked with clients of all ages. Demonstrated flexibility in daily tasks and traveling. Suggested to clients which packages to purchase. Worked as a team player with other associates. Worked with schools and organizations to make sure all questions and or concerns were answered. Demonstrated flexibility in daily tasks, schedules. Collected money from different packages purchased. Implemented information from packages into computer systems and spread sheets.
Receptionist
Banfield Pet Hospital
01.2013 - 06.2013
- Responsible for operating a multi-line phone system. Performed scheduling daily appointments for clients in Petware. Implemented medical records, prescriptions, and weekly reminder phone calls. Worked with medical staff on a daily basis as a team player. Worked with clients to make sure all questions and or concerns were answered. Also went over take home care for animals after appointments and surgeries. Demonstrated flexibility in daily tasks, schedules, and activities as the day always holds new challenges. Suggested to clients to do survey at the end of every visit. Also sold a variety of products to clients. Also checked clients in and out of office.
Paraprofessional
Amelia County High School
03.2022 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Marketing Teacher
Amelia County High School
08.2023 - Current
- Organized guest speaker events featuring marketing professionals, providing students with valuable industry insights.
- Implemented innovative teaching techniques to cater to diverse learning styles, increasing overall student understanding of concepts.
- Led workshops on effective communication strategies within a marketing context to improve student confidence when presenting ideas.
- Encouraged critical thinking and problem-solving skills among students through regular analysis of complex marketing scenarios.
- Boosted student engagement by implementing interactive activities and group projects focused on marketing principles.
- Developed strong partnerships with local businesses, fostering a supportive network for DECA initiatives.
- Championed diversity and inclusion within the chapter, promoting an open and welcoming environment for all members.
- Increased membership retention with dedicated support and opportunities for personal growth and development.
Education
Bachelor of Arts - History
Liberty University
Lynchburg, VA05-2025
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John Tyler Community College
01.2017
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Dental Institute of Virginia
Colonial Heights, VA01.2014
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Amelia County High School
Amelia, Virginia, US01.2012
Skills
- Microsoft Platforms
- Google Platforms
- Graphic Design
- Video Editing
- Petware
- Scheduling appointments
- Entering Prescriptions
- Looking up clients
- Checking clients in and out
- Ordering items for clients
- Document medical notes
- Social Networking
- Mac Programs
- Organization skills
- Time management
- Telephone skills
- Data entry
Certification
Certified in Dental Assisting, CPR, & First Aid. Experienced in infection control, sterilization, radiology, oral surgery, teeth whitening, and impressions. Chair side experience, laboratory experience, office experience are also to be noted.
Languages
English
Native or Bilingual
Timeline
Marketing Teacher
Amelia County High School
08.2023 - Current
Paraprofessional
Amelia County High School
03.2022 - Current
Technology Teacher (K-12)
Amelia Academy
07.2020 - 05.2021
Physical EducationTeacher
Amelia Academy
07.2018 - 2021
Life Skills Teacher
Amelia Academy
07.2018 - 2021
Head of Technology
Amelia Academy
07.2018 - 2021
Head of In-School Fundraising
Amelia Academy
07.2018 - 05.2021
Substitute Teacher
Amelia Academy
08.2017 - 2018
Middle School Volleyball Coach
Amelia Academy
08.2017 - 08.2019
Varsity Basketball Coach
Amelia Academy
10.2016 - 01.2021
Sales Floor- Trainer
Target
06.2015 - 01.2018
Intern
Dr. Steven Castro's Dental Office
12.2013 - 01.2014
Photographer
LifeTouch Photography
09.2013 - 12.2013
Receptionist
Banfield Pet Hospital
01.2013 - 06.2013
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John Tyler Community College
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Dental Institute of Virginia
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Amelia County High School
Receptionist/Social Media Coordinator
Lunsford Insurance
2014 - Current
Bachelor of Arts - History
Liberty University