Personable Store Director with 13 years of dedicated experience in retail management. Dedicated to sales goals, boosting KPI's, and a proven history of meeting company goals.
● Selected to manage store with the highest volume in the region. (region – 27 stores) ● Eliminated 20% YTD profit deficit within 3 months of reassignment.
● Responsible for all coaching, training, and development of new and existing employees.
● Established a motivating and rewarding environment for a team of 15 and held a zero percent turnover rate.
● Created and implemented all brand marketing; including but not limited to: store layout, signage, product displays, community outreach, and social media campaigns.
● Conducted marketing training “camps” for employees, ranging in levels from sales associate to senior management, on effective techniques to boost store performance.
● Responsible for analyzing daily store sales to employee hour ratios and ensuring staffing is aligned with store volume - making adjustments as needed.