As a barista & trainer, I am responsible for the barista's understanding of rules and procedures, ensuring consistency and quality among all partners
Received quarterly training in collaboration, de-escalation and customer service
Having up to date knowledge for all changes in procedure, new recipes, welcoming new employees and ensuring their success at Starbucks
Achievements
Partner of the Quarter (similar to employee of the month)
Recipient of Starbucks College Achievement Plan (SCAP)
Program that gives Starbucks employees tuition assistance
Maintained a 30 hour week to participate in SCAP
Legislative Intern
House of Representatives
Washington D.C.
01.2020 - 03.2020
Company Overview: Subcommittee on the Western Hemisphere, Civilian Security, Migration, and International Economic Policy, Foreign Affairs Committee
Researched and analyzed legislative issues and wrote memoranda for the legislative team
Prepared questions for member events and attended meetings with advocates and community members and met with Representatives and working closely with the Subcommittees' Chair and Ranking Member
Assisted with staffing legislative and committee meetings
Researching and assisting in creating questions for congressional hearings
Subcommittee on the Western Hemisphere, Civilian Security, Migration, and International Economic Policy, Foreign Affairs Committee
Education
Bachelor's of Science - Political Science
Arizona State University
Tempe, Arizona
12-2024
Union College
Schenectady, NY
Skills
Spanish Language Fluency
Intermediate Portuguese Fluency
Customer Service
Skilled in Microsoft 365 Applications
Team Leadership
Analytical Problem Solving
Effectively Navigates High-Pressure Settings
Hobbies and Interests
Reading and maintaining a monthly book club where we explore various works of literature outside of our comfort zone.
Playing the violin throughout my life along with my sisters.
Being part of a team through various sports (lacrosse, soccer, and field hockey) or at work.
Registered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical CenterRegistered Nurse – Medical-Surgical Unit at St. Luke's Meridian Medical Center