Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
Generic

Victoria Madler

Marion,IL

Summary

Friendly professional with strong understanding of hospitality industries. Extensive knowledge of service and positive customer relations. Personable annd over-achieving individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Excellent at following directions and learning quickly.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

Country Club of Decatur
Decatur, IL
05.2023 - 08.2024
  • Catered to customers by understanding and recommending daily specials and offerings.
  • Maintained cleanliness and organization of dining area during peak hours.
  • Upheld standards for high and refined etiquette during customer interaction.
  • Adhered to strict dress codes and punctuality protocols.
  • Engaged in personal relationship building with frequent and new members.
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Served for formal events such as weddings and business meetings, upholding a professional atmosphere.
  • Processed customer orders accurately using point-of-sale systems.

Professional Pianist

Von Maur
Forsyth, Illinois
01.2024 - 07.2024
  • Performed piano pieces during regular hours to enhance audience experience.
  • Collaborated with managers to select appropriate music for various occasions.
  • Adapted performance style to match the store atmosphere and customer preferences.
  • Built personal relationships with customers and provided store assistance when needed.
  • Upheld standards of etiquette and elegance.
  • Adhered to firm policies regarding punctuality, formal attire, professional vernacular, demanding scheduling, etc.
  • Performed for 5 hour shifts, refining a the appropriate repertoire outside of shifts.

Private Dog Sitter

Signature Doodles
Longcreek, IL
04.2023 - 08.2023
  • Provided daily care to large number of dogs and puppies.
  • Monitored health and behavior, reporting any concerns to owners.
  • Maintained clean living areas for dogs, including sanitation tasks.
  • Maintained communication with clients through phone calls and emails regarding pet care needs.
  • Adapted easily to changing environments and routines.
  • Managed multiple tasks effectively while working independently.
  • Cared for and accommodated pregnant dogs, as well as multiple litters all at once.

Education

GED -

Mt Zion High School
Mt Zion, IL
05-2024

Entering Second Year - English/Political Science/Pre-Law

Washington University in St Louis
St. Louis, MO

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Strong multitasking
  • Point of sale (POS) system operations
  • Event coordination
  • Accurate money handling
  • Food handling safety
  • Organizational skills
  • QuickBooks

Affiliations

  • Study of Literature
  • Vehicular Mechanics
  • Musician

Certification

  • Food Handlers Certification
  • Illinois Basset Certification

Accomplishments

  • Washington University Dean’s List (all semesters)
  • Illinois State Scholar

Timeline

Professional Pianist

Von Maur
01.2024 - 07.2024

Waitress

Country Club of Decatur
05.2023 - 08.2024

Private Dog Sitter

Signature Doodles
04.2023 - 08.2023

GED -

Mt Zion High School

Entering Second Year - English/Political Science/Pre-Law

Washington University in St Louis

Similar Profiles

CREATE PROFILE