Victoria Martin
Norcross,GA
Summary
Hi my name is Tori and I’m 27 years old. I have been working since I was 17, starting out my work life as a cashier at a fast food restaurant. I graduated high-school in 2015 and continued in restaurant work. I got my first serving job at age 19. I served in a variety of restaurants throughout the years including: Olive Garden, Red Lobster, Las Palmas Mexican restaurant, Hudson Grill sports bar, and then two private country club restaurants. I enjoy serving guests and delivering an amazing experience to my guests.
In 2018, I also went to CNA school to obtain my CNA (Certified Nursing Assistant) license. I worked that job in addition to my restaurant jobs, from years 2017 to year 2023. I decided I was no longer interested in the medical field and stopped working in the field.
Now it is 2024 and I am 27. I decided to take on a whole new work path this year, different from any I have ever taken. I got my first office job at the Cuzdey Ehrmann Stine & Sansalone Law Firm in January 2024. I started out as receptionist and was promoted up to the medical records department a few months later. I have really been enjoying the new work type.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
Cuzdey Ehrmann Wagner Stine Sansalone LLC
01.2024 - Current
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
Bartender
Polo Golf And Country Club
04.2021 - 01.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Certified Nurse Assistant
Clipboard Health
11.2021 - 01.2023
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Certified Nurse Assistant
Assist Healthcare Staffing
02.2021 - 01.2023
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Server
Echelon Golf And Country Club
09.2020 - 04.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Certified Nurse Assistant
Pruitt Healthcare
09.2018 - 10.2020
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Server
Viva Pancho Mexican Restaurant
07.2019 - 02.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Hudson Grille
02.2018 - 12.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Certified Nurse Assistant
Comfort Keepers
12.2017 - 06.2018
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Server
Olive Garden Restaurant
07.2016 - 06.2018
- Cultivated warm relationships with regular customers.
Server
Red Lobster
09.2017 - 02.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Certified Nurse Assistant -
North Georgia Nursing Academy
05.2018
Pickens County High School
Jasper, GA05.2015
Skills
- Caregiver Relations
- Activities of Daily Living (ADL) Support
- Patient-Focused Care
- Very efficient
- Problem solver
- Great at treating people professionally in a member only country club setting
- Anticipating Guest Needs
- Outstanding Customer Service
- Bar Operations and Logistics
- Responsible Alcohol Service
- Food and Beverage Service
- Cocktail Service
- Ability to Lift 30 Pounds
- Menu Memorization
- Cash Handling and Management
- Liquor, Beer and Wine Knowledge
Certification
- CNA - Certified Nurse Assistant
Timeline
Medical Records Clerk
Cuzdey Ehrmann Wagner Stine Sansalone LLC
01.2024 - Current
Certified Nurse Assistant
Clipboard Health
11.2021 - 01.2023
Bartender
Polo Golf And Country Club
04.2021 - 01.2024
Certified Nurse Assistant
Assist Healthcare Staffing
02.2021 - 01.2023
Server
Echelon Golf And Country Club
09.2020 - 04.2021
Server
Viva Pancho Mexican Restaurant
07.2019 - 02.2020
Certified Nurse Assistant
Pruitt Healthcare
09.2018 - 10.2020
Server
Hudson Grille
02.2018 - 12.2018
Certified Nurse Assistant
Comfort Keepers
12.2017 - 06.2018
Server
Red Lobster
09.2017 - 02.2018
Server
Olive Garden Restaurant
07.2016 - 06.2018
Certified Nurse Assistant -
North Georgia Nursing Academy
Pickens County High School
- CNA - Certified Nurse Assistant
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