Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Mason

Kansas City,MO

Summary

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Overview

10
10
years of professional experience

Work History

Warehouse Operations Supervisor

Aldi Distribution Center
01.2023 - 03.2023
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets. Through collaborative hiring events and individually with team performance evaluations held monthly and yearly.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise. I developed scheduling for piloted Aldi load program across all shifts for associates and Shift Supervisors.
  • Developed comprehensive staff training program to improve employee performance and morale. As a division of responsibility, I oversaw daily/ monthly morale events centered on motivating associate through incentives.
  • Participated in bi-weekly/ monthly conference calls via zoom to provide key insight into specific Aldi Load KPI and performance results for the Olathe division
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery. Including excel spreadsheets and employee logs.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards. Duties to include daily warehouse walks and documentation of risk management. Ensuring safety compliance of associates with quarterly topics and sign-offs.

Team Lead

Aldi Inc.
05.2019 - 12.2022
  • Trained new team members by relaying information on company procedures and safety requirements. I personally developed initial training feedback and documents for piloted Aldi Load program. Providing operational checklists and step-by-step instruction on loading trailers with specific dimension requirements.
  • Coached team members in techniques necessary to complete job tasks. With consistent modeling of behaviors and procedures I was able to obtain the employee buy-in toward company initiatives
  • Worked different stations to provide optimal coverage and meet production goals. Personal training of all warehouse operational functions, to include; opening/ closing warehouse, running hourly TOTs, QCP, and receiving duties as needed.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills. Developed/ Implemented POAs alongside management team that adhered to Aldi company policies. Managed warehouse talent through informal conversations with escalating documented written consequence up to and including termination of staff.
  • Balanced team of up 60 warehouse associates across departments that included selection, loading, and leadership roles. Managing the highest number of shift supervisors than peer counterparts.
  • Assisted with Covid compliance polices and procedures as rolled-out by company. Often staying flexible to daily changes in policies.
  • Maintained the 2nd highest retention percentage amongst other Team Lead partners. Obtaining the #1 position for Qtr 4 of 2022 and Qtr 1 of 2023.
  • Attended all Leadership development workshops with sign-off compliance via ACE training program. Also, maintaining all team associate compliance based on company guidelines.

Manager, Talent

Ascena Retail Group Inc. - Justice
06.2013 - 05.2019
  • Recruited new team members focused on hiring for retention. Also, maintaining a succession plan to mitigate for job openings in management positions
  • Educated assistant managers on the retail equation and developing business acumen, by completing business overviews weekly for WTD, MTD, STD, and YTD results.
  • Reacted to store standards in the moment by utilizing visual fundamentals in order to maximize sales.
  • Maintained store scheduling with top talent and highest ranked skilled associates available for peak segments. Adhering to state requirements for meal and rest break compliance.
  • Mitigating company loss and maximizing expenditures through inventory controls, asset protection, and supply ordering.

Education

High School Diploma -

Lincoln College Preparatory Academy
Kansas City, MO
05.2001

Skills

  • Vendor Relationship Management
  • Cost Reduction
  • Inventory Management
  • Logistics Management
  • Workforce Management
  • Safety Oversight
  • Employee Scheduling
  • Loading and Unloading
  • Team Coaching
  • Safety Standards
  • Order Picking and Processing
  • Delegating Work
  • Mentoring and Training
  • Shipping and Receiving
  • Goal Setting

Timeline

Warehouse Operations Supervisor

Aldi Distribution Center
01.2023 - 03.2023

Team Lead

Aldi Inc.
05.2019 - 12.2022

Manager, Talent

Ascena Retail Group Inc. - Justice
06.2013 - 05.2019

High School Diploma -

Lincoln College Preparatory Academy

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Victoria Mason