Victoria Matheny-Torres
Lodi,CA
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Food 4 Less Supermarket
09.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Monitored self-checkout systems and provided help in resolving complex problems.
Server
Captin Crab
06.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Processed orders and sent to kitchen employees for preparation.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Cashier
Target
03.2020 - 06.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Checked personal identifications during alcohol and tobacco sales.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
Lathrop High School
Lathrop, CA05.2020
Skills
- Food Safety Standards
- Cleaning and Organization
- Customer Satisfaction
- Safety Protocols
- Delivering Purchases
- Stocking and Replenishing
- Team Goals
- Creative Arts
- Time Management Skills
- Stocking Shelves
- Rotation Procedures
- Grocery Bagging Skills
- Carts Collection
- Cash Handling
- End Cap Placement
Timeline
Cashier
Food 4 Less Supermarket
09.2022 - 07.2023
Server
Captin Crab
06.2021 - 09.2022
Cashier
Target
03.2020 - 06.2021
High School Diploma -
Lathrop High School
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