Victoria McDonald
Ft. Pierce,Florida
Summary
Engaging sales associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales target.
Overview
2
2
years of professional experience
Work History
Sales Associate
Do Over Decor
11.2021 - Current
- Assisted customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered incoming telephone calls to provide store, products and service information.
Server/Cashier
Tobu Asian Eatery
05.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register and POS system for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Fully trained in other duties for various positions and provided backup at key times.
Education
High School Diploma -
Western High School
Davie, FL08.2021
Skills
- Upselling
- Product and service sales
- Positive and professional
- Flexible schedule
- Customer service
Timeline
Sales Associate
Do Over Decor
11.2021 - Current
Server/Cashier
Tobu Asian Eatery
05.2021 - 11.2021
High School Diploma -
Western High School
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