Victoria McLean
Bozeman,Montana
Summary
Results-driven worker known for exceptional productivity and efficient task completion. Specialize in team coordination, conflict resolution, and strategic planning. Excel in communication, leadership, and problem-solving, ensuring seamless operations and project success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Lead
Papa Murphy's
Bozeman, MT
07.2024 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Reviewed completed work to verify consistency, quality, and conformance.
- Educated customers on menu items, product ingredients, and nutritional values.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Closing Style Lead
Target
Kalispell, MT
09.2023 - 05.2024
- Performed cashier duties, such as ringing up sales, processing payments, and issuing receipts.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Provided product information and answered customer questions.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Collaborated with other departments to ensure smooth operations within the store.
Education
Associate of Science -
Flathead Valley Community College
Kalispell, MTHigh School Diploma -
Gallatin High School
Bozeman, MT06-2023
Skills
- Work assignment delegation
- Initiative and Self-Motivation
- Quality Control
- Customer Service
- Teamwork and Collaboration
- Workplace Efficiency
- Time Management
Certification
- Data Analyst Certificate - In Progress
References
References available upon request.
Timeline
Team Lead
Papa Murphy's
07.2024 - Current
Closing Style Lead
Target
09.2023 - 05.2024
- Data Analyst Certificate - In Progress
Associate of Science -
Flathead Valley Community College
High School Diploma -
Gallatin High School
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