Victoria Meacom
Buckingham ,Virginia
Summary
Dynamic professional with a proven track record at Brown & Brown Insurance of Virginia, excelling in customer service and analytical thinking. Achieved significant increases in customer loyalty and quote turnaround time through innovative workflow optimization and strategic relationship building. Expert in sales support and online marketing strategies, consistently exceeding performance targets.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Commercial Insurance - Marketing Coordinator
Brown & Brown Insurance of Virginia
01.2022 - Current
- Answered general marketing department inquiries by email, phone, and mail.
- Stayed current on industry trends and competitor pricing strategies to maintain a competitive edge in the marketplace.
- Increased quote turnaround time by optimizing workflow processes within the quoting department.
- Developed customized solutions for clients based on their specific needs, resulting in increased customer loyalty and repeat business.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Ensured high-quality proposals by conducting thorough reviews for accuracy, consistency, and compliance with company guidelines.
- Exceeded performance targets consistently due to attention to detail, quick turnaround times, and reliable estimates.
- Collaborated with sales teams to ensure quotes were competitive and aligned with company objectives.
- Maximized profits through strategic price negotiations with suppliers while maintaining quality standards.
Commercial Risk Placement Specialist
VA Farm Bureau
01.2018 - 01.2022
- Observed strict procedures to maintain data and plan participant confidentiality.
- Maintained a high level of industry knowledge through continuous research and networking activities, staying abreast of market trends and emerging opportunities.
- Contributed to company revenue growth by consistently achieving and exceeding placement targets.
- Assisted in training junior Placement Specialists by sharing best practices, improving overall team performance in successfully placing candidates.
- Optimized placement success by building strong relationships with both clients and candidates, understanding their needs and preferences.
Commercial Account Manager & Producer
WD Campbell & Son Insurance
01.2010 - 12.2017
- Prepared customer presentations and demonstrations of products to solicit new business.
- Managed client risk exposure and coordinated services for development, retention and rounding of accounts.
- Processed daily mail, email and phone calls from customers and producers to generate new business.
- Prepared orders and issued binders, proofs of insurance and endorsements for delivery to clients.
- Maintained required data in agency management system to follow corporate guidelines.
- Analyzed client needs to identify coverage solutions and produced policy and quotes.
Commercial Insurance Producer
Gantt Insurance
10.2007 - 01.2010
- Offered detailed information about products and binding coverage.
- Received inbound phone calls and electronic quote submissions.
- Expanded client base by developing and implementing targeted marketing strategies for commercial insurance products.
- Developed strong relationships with underwriters to facilitate smooth communication and efficient processing of policy applications.
Direct Bill Account Manager
Travelers
02.2007 - 10.2007
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Education
Certification - Insurance - Farm & Agricultural Specialist
IRMI
Richmond, VA 06-2019
Associates in General Insurance - Commercial Insurance
IIAV
Richmond, VA 06-2019
High School Diploma -
Prince Edward County High School
Farmville, VA 06-2003
Skills
- Customer service
- Relationship building
- Analytical thinking
- Sales support
- Sales expertise
- Online marketing strategies
- Workflow coordination
- Teamwork and collaboration
- Detail-oriented
Certification
Associate in General Commercial Insurance
Agricultural & Farm Insurance Specialist
Timeline
Commercial Insurance - Marketing Coordinator
Brown & Brown Insurance of Virginia
01.2022 - Current
Commercial Risk Placement Specialist
VA Farm Bureau
01.2018 - 01.2022
Commercial Account Manager & Producer
WD Campbell & Son Insurance
01.2010 - 12.2017
Commercial Insurance Producer
Gantt Insurance
10.2007 - 01.2010
Direct Bill Account Manager
Travelers
02.2007 - 10.2007
Associate in General Commercial Insurance
Agricultural & Farm Insurance Specialist
Certification - Insurance - Farm & Agricultural Specialist
IRMI
Associates in General Insurance - Commercial Insurance
IIAV
High School Diploma -
Prince Edward County High School
Similar Profiles
Natalia PetrovaNatalia Petrova
Commercial Technical Assistant at Brown & Brown Insurance Agency Of VirginiaCommercial Technical Assistant at Brown & Brown Insurance Agency Of Virginia
Dannit PierceDannit Pierce
Insurance Account Manager at Brown & Brown Insurance Services, Inc.Insurance Account Manager at Brown & Brown Insurance Services, Inc.
Leatrice GranthamLeatrice Grantham
Benefit Consultant at Brown & Brown Insurance Services IncBenefit Consultant at Brown & Brown Insurance Services Inc