Victoria Medina
Simi Valley,CA
Summary
Organized and harding working with proven track record of adding value to working environments. Known to hold ethical standards and embrace new challenges. Adaptable and eager to learn new skills and knowledge to perform effectively in independent or collaborative settings.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Hamilton Wealth LLC
10.2019 - 04.2024
- Organized logistics and materials for each client meeting and took detailed notes for follow up appointments.
- Created and maintained databases to track and record client data.
- Updated spreadsheets, reports and projections to track clients' performance.
- Properly processed clients' deposits, withdrawals and transfer of funds.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Completed forms, reports, logs and records to quickly handle documentation for the Director of Client Services.
Executive Stylist
Macy's
05.2016 - 10.2019
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products for their needs and preferences.
- Met customer service standards to increase number of return customers and overall company profits.
Impulse Specialist & Loss Prevention Detective
Macy's
02.2013 - 05.2016
- Developed positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted audits on a weekly basis and monitored employee and customer activity.
- Monitored surveillance via CCTV to detect suspicious activity and prevent shortage.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Private Investigator Intern
The Sellers Investigative Group
10.2013 - 03.2015
- Assisted in conducting confidential investigations of potential fraudulent workers' compensation violations.
- Summarized key information regarding investigation into a detailed report for clients.
- Assisted with witness interviews to gather critical details about each case.
- Assisted team to conduct surveillance, obtain videotaped documentation, background checks and courthouse research.
- Completed a thorough and accurate Arising out of employment/Course of employment report.
Education
Bachelor of Arts - Criminal Justice
California State University Northridge
Northridge, CA05.2023
Skills
- Proficient in Microsoft Office: Word, Excel, and Outlook
- Documentation and Recordkeeping
- Complex Problem-Solving
- Adaptability
Timeline
Administrative Assistant
Hamilton Wealth LLC
10.2019 - 04.2024
Executive Stylist
Macy's
05.2016 - 10.2019
Private Investigator Intern
The Sellers Investigative Group
10.2013 - 03.2015
Impulse Specialist & Loss Prevention Detective
Macy's
02.2013 - 05.2016
Bachelor of Arts - Criminal Justice
California State University Northridge
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