Victoria Meijers
Albuquerque
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Ex Novo Brewing
Alba
06.2024 - Current
- Delivered exceptional service in busy environments while maintaining focus on details.
- Assisted team members during busy periods, boosting collective efficiency.
- Delivered prompt service for meals and beverages.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed several tables simultaneously, showcasing exceptional multitasking ability, ensuring high service standards were upheld.
- Provided excellent customer service in a fast-paced brewery environment.
- Crafted and served a variety of craft beers and cocktails.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
CUSTOMER SERVICE
State Farm
06.2022 - 06.2024
- Maintained positive relationships with customers to promote loyalty and repeat business
- Answered customer inquiries and resolved issues promptly to ensure satisfaction
- Claims processing: Handled and resolved client claims efficiently while maintaining positive relationships
- Client communication: Provided exceptional customer service by explaining policies and addressing insurance-related inquiries promptly
- Policy management: Reviewed and revised policies to ensure compliance with regulations and maximize coverage
- Utilized software systems to track orders and coordinate with team members
- Demonstrated strong attention to detail and efficient multitasking skills
SERVER
Flix Brewhouse
05.2023 - 08.2023
- Showcased proficiency in managing numerous tables concurrently, ensuring consistent service quality.
- Provided prompt food and beverage service, maintaining focus on customer requirements.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members to ensure efficient workflow during peak hours.
Education
GED -
Cleveland High School
Rio Rancho, NMDigital Media
Central New Mexico Community College
Albuquerque, NMSkills
- Problem-solving
- Multitasking
- Fast learner
- Bilingual
- Money handling
- Training
- Team member support
- Cash handling
- Dining customer service
- Strong work ethic
- Calm demeanor
- Team collaboration
- POS operation
- Liquor, wine, and food service
- Safe food handling
Languages
Spanish
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Timeline
Server/Bartender
Ex Novo Brewing
06.2024 - Current
SERVER
Flix Brewhouse
05.2023 - 08.2023
CUSTOMER SERVICE
State Farm
06.2022 - 06.2024
GED -
Cleveland High School
Digital Media
Central New Mexico Community College