Victoria Melnyk
Blaine,MN
Summary
Dynamic professional with a proven track record at Compliant Innovation, Inc., excelling in software QA and client relations. Spearheaded quality improvements and fostered team efficiency, blending technical expertise with exceptional communication skills. Achieved significant enhancements in software quality and customer satisfaction, demonstrating strong problem-solving abilities and a commitment to excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
• Software QA Engineer
Compliant Innovation, Inc.S
05.2022 - 11.2023
- Collaborated closely with development teams to identify, report, and resolve software defects promptly.
- Established a culture of continuous improvement within the QA team, fostering increased efficiency and effectiveness over time.
- Enhanced software quality by designing and executing comprehensive test plans for various applications.
Senior Hairstylis
Mint Salon Spa
07.2020 - 04.2022
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
• Junior Software QA Engineer
Avalon Software, In
09.2018 - 04.2022
- Collaborated closely with development teams to identify, report, and resolve software defects promptly.
- Established a culture of continuous improvement within the QA team, fostering increased efficiency and effectiveness over time.
Certified Phlebotomy Technician
St. John’s Hospital, HealthEast
09.2003 - 10.2020
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
• Sales Associate
Pandora Jewelry Store
05.2015 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Education
Personal Trainer
National Academy of Sports Medicine
01-2024
No Degree - Cosmetology
Aveda Institute
Minneapolis, MN06-2014
Phlebotomy
Century College
White Bear Lake, MNBachelor of Science - Nursing
Nursing College #4
Kiev, UkraineGED -
High School #8
Kiev, Ukraine05-1990
Skills
- Client Assessment & Program Design: Proficient in assessing client fitness levels and creating customized programs tailored to individual goals
- Motivational Coaching: Skilled at motivating clients to reach their potential and maintain a positive outlook on fitness and health
- Nutrition Guidance: Knowledgeable in providing basic dietary recommendations to complement fitness goals
- Communication & Rapport-Building: Strong interpersonal skills for building trust and effective communication with clients, problem-solving abilities, client relations, follow-up skills
Certification
National Academy of Sports Medicine (NASM) Certificate
Hairstylist License
Phlebotomy Certificate
Nursing Assistance Certificate
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
• Software QA Engineer
Compliant Innovation, Inc.S
05.2022 - 11.2023
Senior Hairstylis
Mint Salon Spa
07.2020 - 04.2022
• Junior Software QA Engineer
Avalon Software, In
09.2018 - 04.2022
• Sales Associate
Pandora Jewelry Store
05.2015 - 10.2016
Certified Phlebotomy Technician
St. John’s Hospital, HealthEast
09.2003 - 10.2020
National Academy of Sports Medicine (NASM) Certificate
Hairstylist License
Phlebotomy Certificate
Nursing Assistance Certificate
Personal Trainer
National Academy of Sports Medicine
No Degree - Cosmetology
Aveda Institute
Phlebotomy
Century College
Bachelor of Science - Nursing
Nursing College #4
GED -
High School #8
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