Victoria Mendoza
Round Rock,TX
Summary
Enthusiastic culinary specialist with over 8 years of experience in enhancing operational efficiency and large-scale production within the food service industry. Expertise in team leadership, food safety, and customer service, demonstrated through successful roles in both civilian and military environments. Passionate about fostering a collaborative team culture and continuously improving service quality to drive customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Whataburger
09.2023 - Current
- Monitor daily operations closely, ensuring compliance with health standards and enhancing overall service quality.
- Enhance operational efficiency while fostering a team culture, driving significant improvements in service timing and customer loyalty.
- Motivate staff through recognition and feedback, significantly enhancing team engagement and workplace atmosphere.
- Assess operational processes to identify areas for improvement, implementing changes that enhance service timing and overall operational effectiveness.
- Passionate about learning and dedicated to hard work, continuously striving for punctuality and excellence in all tasks.
Culinary Specialist
US Army
06.2017 - 09.2023
- Prepared meals for 1500+ personnel daily, ensuring standards and production efficiency.
- Trained and oversaw new soldiers, fostering a collaborative and skilled culinary team.
- Ensured compliance with military and food safety standards, minimizing health risks.
- Streamlined kitchen operations, achieving consistent quality and timely service.
- Demonstrated strong work ethic and punctuality while mastering culinary skills, ensuring high-quality meal preparation and service.
- Successfully collaborated with teams to create diverse menus, enhancing dining experiences and improving customer satisfaction.
Education
ServSafe
01-2022
Texas Food Handlers
01-2022
Skills
- Collaborative Team Management
- Compliance with Food Safety Standards
- Effective Time Management
- Culinary Event Coordination
- Service-Oriented Communication
- Inventory Management
- Operational Efficiency
- Effective Conflict Management
- Strategic Decision Making
- Strong Interpersonal Skills
- Adaptability
- Task Management Skills
Timeline
Restaurant Manager
Whataburger
09.2023 - Current
Culinary Specialist
US Army
06.2017 - 09.2023
ServSafe
Texas Food Handlers
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