Victoria Monge
Jonesboro,Arkansas
Summary
Reliable and detail-oriented with strong organizational and communication skills. A quick learner who works well with others and can be counted on to get things done.
Overview
4
4
years of professional experience
Work History
Cashier
Dollar General
Jonesboro, Arkansas
02.2026 - Current
- Handled cash, credit, and debit transactions accurately using point-of-sale systems to maintain transaction integrity.
- Processed customer transactions with high accuracy, ensuring a smooth purchasing experience.
- Assisted customers with product inquiries and provided excellent service.
- Restocked shelves and ensured products were neatly displayed for visibility.
Senior Personal Banker
First Convenience Bank
Jonesboro, AR
06.2025 - 09.2025
- Promoted and cross-sold banking products (checking, savings, credit cards, loans) to align with customer needs and achieve branch targets.
- Supported clients with account services, transactions, and tailored financial solutions to enhance customer satisfaction.
- Cultivated customer relationships and addressed banking inquiries efficiently to foster loyalty.
- Handled cash transactions, deposits, and account management with accuracy.
Online Grocery Pickup Associate
Walmart
Jonesboro, AR
04.2025 - 05.2025
- Managed online orders and ensured timely fulfillment of customer requests.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Trained new associates on order fulfillment standards and procedures.
Home Health Aide
1st Choice Home Care
Jonesboro, AR
01.2025 - 04.2025
- Enhanced patient well-being through personal hygiene assistance, mobility support, and upkeep of clean, safe living environments.
- Facilitated medical appointments for patients, providing support and ensuring adherence to care plans and treatment instructions.
- Promoted client independence by running errands, preparing nutritious meals, and assisting with daily household tasks.
General Laborer
Matthews Ridgeview Farms
Wynne, AR
09.2024 - 12.2024
- Sorted and inspected sweet potatoes to ensure compliance with quality standards.
- Maintained cleanliness of production lines while assisting various departments to facilitate smooth operations.
- Collaborated with team members to meet daily production goals.
Key Holder
Shoe Show
Wynne, AR
02.2024 - 09.2024
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Opened/closed store, processed deposits, and managed inventory to ensure operational efficiency.
- Handled cash register duties, processing transactions accurately to maintain customer satisfaction.
- Provided exceptional customer service to enhance shopping experiences.
- Organized merchandise displays to enhance sales and elevate store presentation.
- Organized merchandise shipments and supported team operations.
Online Grocery Pickup Associate
Walmart
Wynne, AR
09.2023 - 02.2024
- Prepared grocery orders for customer pickup according to store procedures.
- Ensured product quality by inspecting items before loading into customer vehicles.
- Maintained cleanliness and organization of the pickup area for safety compliance.
Waitress
Veracruz Mexican Grill
Wynne, AR
01.2023 - 09.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered service by taking orders, serving food, and processing payments to ensure customer satisfaction.
- Assisted in menu recommendations to enhance guest dining experiences.
- Processed customer orders accurately and efficiently using point-of-sale systems.
Manager in Training
Hibbett Sports
Wynne, AR
11.2021 - 07.2022
- Managed daily store operations, ensuring adherence to company policies for a streamlined environment.
- Developed team schedules to meet customer demand and operational needs.
- Coordinated promotional events, enhancing customer engagement and boosting sales.
- Addressed customer inquiries and complaints, maintaining high standards of service and satisfaction.
Education
High School Diploma -
Huntsville High School
Huntsville, Arkansas05-2021
Skills
- Transaction Handling
- Effective customer support
- Proficient multitasking abilities
- Teamwork and collaboration
- Conflict resolution
- Communication skills
- Leadership training
Timeline
Cashier
Dollar General
02.2026 - Current
Senior Personal Banker
First Convenience Bank
06.2025 - 09.2025
Online Grocery Pickup Associate
Walmart
04.2025 - 05.2025
Home Health Aide
1st Choice Home Care
01.2025 - 04.2025
General Laborer
Matthews Ridgeview Farms
09.2024 - 12.2024
Key Holder
Shoe Show
02.2024 - 09.2024
Online Grocery Pickup Associate
Walmart
09.2023 - 02.2024
Waitress
Veracruz Mexican Grill
01.2023 - 09.2023
Manager in Training
Hibbett Sports
11.2021 - 07.2022
High School Diploma -
Huntsville High School