Victoria Moreno
Las Vegas,NV
Summary
Administrative specialist with strong background in data management and compliance. Highly skilled in maintaining accurate records, streamlining document workflows, and ensuring data integrity. Known for effective team collaboration, adaptability, and consistent achievement of results in dynamic environments. Equipped with strong analytical skills, attention to detail, and excellent communication abilities.
Overview
16
16
years of professional experience
Work History
Technical Records Specialist
Allegiant Air
11.2024 - Current
- Proficiency in update of complex record keeping systems, TRAX-EMRO, Flydocs
- Knowledge of airline maintenance requirements and FAA regulations related to aircraft record keeping and retention.
- Audit and correct critical tracking of aircraft hours and cycles on Parts Tags, Task Cards, Engineering Orders, Airworthiness Directives, Fleet Campaign Directives, and Checks for accurate data input and tracking into TRAX-EMRO per FAA requirements.
- Manage record inventory database.
Account Manager
HRD Aero Systems Inc.
12.2016 - 06.2023
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Processed customer invoices, credit memos, quotes, and payments within established timelines.
- Contributed to a positive work environment through proactive problem-solving and open communication with colleagues, supervisors and customers.
- Displayed strong attention to detail in quoting, invoicing, and customer contracts to ensure accuracy.
- Employee of the year award 2019 & 2023
Administrative Manager
Ceja's Quality Motors
09.2009 - 12.2016
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Enhanced team productivity with effective scheduling.
- Track deadlines, maintain orderly filing, and set task priorities.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.
Education
Certificate - Customer Relationship Management
College of The Canyons
Valencia, CA04.2022
Certificate - Mortgage Banking
California Career College
05.2007
Certificate - Automated Accounting
Valley Commercial College
08.1993
High School Diploma - undefined
Modesto High School
Modesto, CA05.1991
Skills
- Excellent Written And Oral Communication
- Problem-Solving
- MsWord, Excel, Powerpoint
- Aeroxchange
- Quantum Component Control
- Flydocs
- EMRO-Trax
- Document Control
- Administrative Support
- Scheduling
- Customer Service
- Fluent in Spanish & English
Timeline
Technical Records Specialist
Allegiant Air
11.2024 - Current
Account Manager
HRD Aero Systems Inc.
12.2016 - 06.2023
Administrative Manager
Ceja's Quality Motors
09.2009 - 12.2016
Certificate - Mortgage Banking
California Career College
Certificate - Automated Accounting
Valley Commercial College
High School Diploma - undefined
Modesto High School
Certificate - Customer Relationship Management
College of The Canyons
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