Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victoria Moreno

Bloomington,MN

Summary

Dedicated Lead/Sales Associate with five years of experience in fostering positive shopping experiences by assessing customer needs, and utilizing extensive product knowledge. Hands-on experience, eager to learn new skills, and advance knowledge. Proven success in meeting sales goals, and securing repeat business.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead/Sales Associate

Dick's Sporting Goods, Inc
Richfield, Minnesota
06.2023 - Current
  • Promoted to Lead in October 2024 for leadership, initiative, and customer service excellence.
  • Supervised footwear department team, ensuring efficient operations and exceptional service.
  • Trained new associates, fostering teamwork and professional growth.
  • Created world-class customer experiences by passionately engaging customers in footwear selection.
  • Utilized product knowledge to educate customers and guide purchasing decisions.
  • Built long-lasting customer relationships through genuine care and expert service.

Sales Associate

Kids Foot Locker
Bloomington, Minnesota
06.2021 - 08.2022
  • Sold a variety of products by explaining their unique features, and instructing customers on how to use them properly.
  • I took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
  • Customers received merchandise recommendations based on their needs and preferences.
  • Organized displays and stocked shelves to draw customers' attention to specific items.
  • Suggested the best merchandise based on the needs and desires of the customer.

Education

Bachelor of Science - Nursing

St. Catherine University
Saint Paul, MN
05-2027

High School Diploma -

Cristo Rey Jesuit High School
Minneapolis
06-2023

Skills

  • Active listening
  • Leadership
  • Attention to detail
  • Teamwork
  • Fast learner
  • Communication skills

Certification

  • Certified Nursing Assistant (CNA)
  • Basic Life Support (BLS) - Issued by June 4, 2025

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Lead/Sales Associate

Dick's Sporting Goods, Inc
06.2023 - Current

Sales Associate

Kids Foot Locker
06.2021 - 08.2022

Bachelor of Science - Nursing

St. Catherine University

High School Diploma -

Cristo Rey Jesuit High School

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