Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ariella Lanza

Loxahatchee,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience

Work History

Sales Associate/Management Sales Lead

American Eagle Outfitters, Inc
Wellington, FL
11.2015 - 05.2021
  • Handled cash register operations and customer transactions to process payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Developed and maintained knowledge of current sales and promotions.
  • Greeted customers and provided product advice to increase sales.
  • Set and achieved company defined sales goals.

Team Leader

Youfit Health Clubs
Wellington, FL
07.2017 - 01.2019
  • Provided membership information based on client inquiry.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Created and revised team schedule.
  • Maintained a clean and safe environment for clients.

Education

Associate of Science - Nursing

Palm Beach State College
Lake Worth, FL
12.2022

Skills

  • Stress Management
  • Customer Service
  • Brand Development and Marketing
  • Team Leadership
  • Active Listening

Certification

Registered Nurse- RN9642682

Active BLS certification

Timeline

Team Leader

Youfit Health Clubs
07.2017 - 01.2019

Sales Associate/Management Sales Lead

American Eagle Outfitters, Inc
11.2015 - 05.2021

Associate of Science - Nursing

Palm Beach State College
Ariella Lanza