Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate/Management Sales Lead
American Eagle Outfitters, Inc
Wellington, FL
11.2015 - 05.2021
Handled cash register operations and customer transactions to process payments.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided exceptional customer service to foster client loyalty and satisfaction.
Monitored sales team performance and provided constructive feedback.
Developed and maintained knowledge of current sales and promotions.
Greeted customers and provided product advice to increase sales.
Set and achieved company defined sales goals.
Team Leader
Youfit Health Clubs
Wellington, FL
07.2017 - 01.2019
Provided membership information based on client inquiry.
Worked with team to identify areas of improvement and devised solutions based on findings.
Built strong relationships with customers through positive attitude and attentive response.
Created and revised team schedule.
Maintained a clean and safe environment for clients.