Victoria Muiga
Fort Worth,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Original Chopshop
06.2025 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Fulfilment Associate, Process guide, Learning Ambassador
Amazon
06.2021 - Current
- Lead and train associates on standard work processes and safety protocols within the Receive department.
- Cross-trained in Stow, Pick, Singles Pack, and AFE Pack to support operational demands.
- Acted as a Learning Ambassador facilitating onboarding and continuous training for new hires.
- Monitored inventory accuracy and assisted in problem-solving to maintain workflow efficiency.
- Recognized for consistently meeting and exceeding productivity and quality targets.
- Guided groups of up to 12 people on scheduled tours.
Front of House
Original Chopshop
09.2024 - 12.2024
- Managed cash register operations, processed transactions, and provided excellent customer service.
- Greeted guests, sat at tables and brought orders to assist front of house staff.
- Prepared fresh juices and supported kitchen staff during peak hours.
- Maintained a clean and organized work environment while ensuring timely service.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Education
Associates of Arts - Business
Tarrant County College
05.2025
BBA - Economics And Marketing
The University of Texas At Arlington
Arlington, TXSkills
- Leadership & Team Training
- Cross-Functional Communication
- Inventory & Supply Chain Knowledge
- Customer Service & Cash Handling
- Microsoft Office Suite (Excel, Word, Powerpoint)
- Time Management & Problem Solving
Timeline
Front of House Employee
Original Chopshop
06.2025 - Current
Front of House
Original Chopshop
09.2024 - 12.2024
Fulfilment Associate, Process guide, Learning Ambassador
Amazon
06.2021 - Current
Associates of Arts - Business
Tarrant County College
BBA - Economics And Marketing
The University of Texas At Arlington
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