Summary
Overview
Work History
Education
Skills
Theatre Props, Paints, and Lighting Experience
Timeline
Generic

Victoria Munoz

Alhambra,CA

Summary

Ambitious, and detail-oriented leader with strong ability to handle multiple projects simultaneously with a high degree of accuracy. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

5
5
years of professional experience

Work History

Hostess/Server

Gen Korean BBQ House
03.2018 - 04.2020
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Sales Associate

Burlington Coat Factoy
07.2017 - 03.2018
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Server

PappaRich
08.2015 - 04.2017
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Bachelor of Arts - Theatre Arts

California State University - Los Angeles
Los Angeles, CA
05.2023

Associate of Arts - Theatre Arts

Pasadena City College
Pasadena, CA
12.2019

Skills

  • Guest Satisfaction
  • Natural Leadership
  • Capacity Management
  • Prop Design
  • Strategic Networking
  • Social Media Marketing
  • High Customer Service Standards Adherence
  • Art Direction
  • Team Development

Theatre Props, Paints, and Lighting Experience

Detailed, and dedicated time spent painting, creating props, and hanging/fixing lights in multiple plays, shows, and one acts. 



Timeline

Hostess/Server

Gen Korean BBQ House
03.2018 - 04.2020

Sales Associate

Burlington Coat Factoy
07.2017 - 03.2018

Server

PappaRich
08.2015 - 04.2017

Bachelor of Arts - Theatre Arts

California State University - Los Angeles

Associate of Arts - Theatre Arts

Pasadena City College

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Victoria Munoz