Victoria Myers
Fort Collins,CO
Summary
Forward- thinking and a friendly professional with natural talent for leading and motivating people to achieve challenging objectives. Effortlessly builds team connections, oversees operations and improves policies to maximize efficiency and performance of each team member. Organized team player adept at multitasking on complex assignments in challenging, fast-paced environments.
Overview
7
7
years of professional experience
Work History
Liquid Center Representative
New Belgium Brewery
Fort Collins, United States
04.2021 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upkeep on cleanliness in bar area, and beer menu, regulation compliance and customer relationships.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Pour beer for customers in a style for proper beer experience
- Stock and restock merchandise and beer
- Providing knowledge on current and incoming beer for costumers
First Assistant Manager
Big 5 Sporting Goods
Fort Collins, CO
06.2016 - 03.2021
- Provide excellent customer service Manage a team of 15 employees Manage schedules, organized office functions, and oversaw daily operations Hired, trained and completed on-boarding process of new employees Perform basic accounting functions including cash reconciliations and bank deposits Answered incoming calls resolving issues with customers and inventory control Collaborated with store manager to direct and delegate work assignments and verify execution of plans and strategies across store.
- Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.
Sales Management Trainee
Sports Authority
Fort Collins, CO
03.2015 - 05.2016
- Supported management in increasing our monthly sales revenue Leadership and management training Provided online sales into daily sales goals Launched and organized sales meetings to provide sales percentages and company goals Provided excellent customer service while selling credit cards Educated store-level personnel on products currently or soon to be sold in stores.
- Capitalized on promotional opportunities to provide demonstrations to customers and highlight product benefits.
Massage Therapist
Coastline Therapy Center
Northridge, CA
08.2014 - 02.2015
- Assist the chiropractor with clients treatments Assist clients with rehabilitation treatments Perform requested massage modality Maintained a sanitary and well stocked environment Proficient in maintaining treatment records Worked various shifts to meet guests' needs, including evenings, weekends, and holidays.
- Created relaxed environment to provide quality service to each guest.
Education
Massage Therapy Certification , Massage -
Charter College
High School Diploma - undefined
Pete Knight
Skills
- Customer service
- Multitasking
- Organizational skills
- Work ethic
- Conflict resolution
- Inventory tracking
- Merchandising expertise
- Hiring and training
- Reporting and documenting
- Financial management
Timeline
Liquid Center Representative
New Belgium Brewery
04.2021 - Current
First Assistant Manager
Big 5 Sporting Goods
06.2016 - 03.2021
Sales Management Trainee
Sports Authority
03.2015 - 05.2016
Massage Therapist
Coastline Therapy Center
08.2014 - 02.2015
Massage Therapy Certification , Massage -
Charter College
High School Diploma - undefined
Pete Knight
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