VICTORIA NAVARRO ROBLES
Nordstrom
Antioch,CA
2
years of professional experience
Customer-focused professional with expertise in delivering exceptional service and building strong relationships. Skilled in effective communication and interpersonal interactions, driving positive experiences and achieving sales targets. Committed to enhancing team performance and satisfaction.
Work History
Sales Associate
9 Months- Maintained knowledge of product lines to provide informed recommendations and support.
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
FLIGHT CREW
1 Year 7 Months- Achieved consistently high customer satisfaction ratings through friendly service and attention to detail
- Delivered friendly and professional customer service by greeting and assisting customers, fostering a welcoming shopping environment
- Assisted customers in locating products and making informed purchasing decisions
- Monitored stock availability and restocked shelves to maintain optimal inventory levels, ensuring customers found desired products
- Maintained high standards of cleanliness and hygiene in accordance with company policy and procedures
- Handled cash transactions accurately and efficiently, contributing to a smooth checkout experience for customers
Education
HIGH SCHOOL DIPLOMA
Skills
Point of sale systems
Customer service
Customer engagement
Customer needs assessment
Sales reporting
Sales strategy development
Product knowledge
Effective team collaboration
Mentoring new hires
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Associate
Nordstrom
10.2025 - CurrentRead More
FLIGHT CREW
Sky Zone, CircusTrix
07.2024 - 02.2026Read More
Deer Valley High School
HIGH SCHOOL DIPLOMA
Read More